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Lou Fusz Mazda

Saint Louis, MO

4.7
2,766 Reviews

925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,766 reviews

June 04, 2021

Shawn Degrasso, as always, provides excellent explanations and service. He explains what needs doing in priority and options for what can be done for the current and future service visits. More

by ADEYEMOB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, John Harman
Jun 14, 2021 -

Lou Fusz Mazda responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

June 03, 2021

Sean in service was a big help. He kept me updated on my car. Sean also was upfront and honest with me. I will bring my car back to him in the future. More

by dougnkyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Jun 04, 2021 -

Lou Fusz Mazda responded

We appreciate you leaving us a review. Your business is very important to us and we are always looking for ways to improve. Thank you very much for your feedback and will share your thoughts with our team.

May 26, 2021

I am pleased with my purchase, however I was a little disappointed when they would not cover replacement of a blown speaker in my vehicle, when discovered shortly after my purchase. I also woukd have a More

by Hillshire1
Recommend Dealer
Yes
Employees Worked With
Whitney Repple, John Harman, Salvador Garcia
Jun 04, 2021 -

Lou Fusz Mazda responded

We are so sorry for the issue. Could you let us know your name so we can look into this? Thank you.

Jun 04, 2021 -

Hillshire1 responded

Kevin Hill

May 21, 2021

Dropped car off to get its first oil change. They walked me to lounge and were very professional. When oil change was completed they washed and vacuumed vehicle. More

by Jhummel43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, Matt Kolwyck, Alex Canchola, Tim Alge, Tara Pedroley, Nancy Anselmo, Cory Linneman, Kevin Mongey, Jessica Madding, Andrew Hestand
Jun 04, 2021 -

Lou Fusz Mazda responded

We are so glad you had a great experience. We strive at offering a pleasant non-stress experience. If there is anything we can do for you in the future please let us know. We look forward to seeing you again soon.

May 13, 2021

This service center is clean, friendly, efficient and helpful. John is terrific and the whole team excellent I love that I can get answers right away More

by Minnaannz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamel Gipson, John Harman
May 17, 2021 -

Lou Fusz Mazda responded

We are so honored to have you as a valued customer! Thank you for the great rating.

May 11, 2021

Service was great, timely and friendly, loaner car was ready and we were on our way with minimum wait. We always have experienced great service More

by jdcarnes4562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, John Harman
May 11, 2021 -

Lou Fusz Mazda responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

May 10, 2021

Friendly, fast, COVID compliant and they didn't do work that was close to recommended mileage but wasn't needed yet. Comfortable and clean waiting area. What's not to love?!!! More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Hestand, John Harman
May 11, 2021 -

Lou Fusz Mazda responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

May 10, 2021

Good fast service, I'm not a good writer but I'm happy with the service I received on my brakes it makes a difference when you can trust the people caring for your car! I would recommend Lou Futz to my fa More

by REBECCA-HOUSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Pedroley
May 11, 2021 -

Lou Fusz Mazda responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

May 10, 2021

I've been a loyal customer here at Lou Fusz Mazda for over 20 years. I became a car pass member when I bought my newest vehicle brand new in April 2018. This is my dealership of choice to shop and servic More

by MSQUTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
May 11, 2021 -

Lou Fusz Mazda responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

May 07, 2021

This is a new and very clean building. The appointment staff and check out people are exceptional. The car is always properly serviced, and it is washed and the inside is clean upon its return. Great job More

by whittiertom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Linneman, Jessica Madding
May 11, 2021 -

Lou Fusz Mazda responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

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