
Lou Fusz Mazda
Saint Louis, MO
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The initial transmission replacement covered under my extended warranty took a little longer than desired but was okay. unfortunately when I was told my car was ready and went to pick it up I drove it a extended warranty took a little longer than desired but was okay. unfortunately when I was told my car was ready and went to pick it up I drove it a quarter mile away and there was loud unidentifiable noise so I took it right back. turns out the under cowling was not reattached which caused that to have to be replaced and the car out of use for another number of days. but everyone was very friendly and helpful and loaner car was provided so all in all things went okay. More
This is the second car in less than two months we have bought. We went to another dealership, were not impressed, and called Devon from our first experience. He had us come down, hooked us up with an exce bought. We went to another dealership, were not impressed, and called Devon from our first experience. He had us come down, hooked us up with an excellent car and took great care of us. We enjoy working with him, and would seriously wait until the right car came along just to buy it from him! More
Shawn is always helpful and had my car ready after servicing very fast. My day wasn’t wasted because of it. I also like the late hours and Saturday options since I work servicing very fast. My day wasn’t wasted because of it. I also like the late hours and Saturday options since I work More
Excellent service! Kept me updated over the cause of two days. Fixed a couple of things for free. Had me borrow a sweet loaner free of charge. Very satisfied! days. Fixed a couple of things for free. Had me borrow a sweet loaner free of charge. Very satisfied! More
Pretty seamless process. The salesperson immediately responded to my inquiry online which occurred on a Sunday and followed up Monday. We worked out a price in order to close deal. responded to my inquiry online which occurred on a Sunday and followed up Monday. We worked out a price in order to close deal. More
I recently received service, however, the issue was not resolved and now my car is back at the service center. The issue is a safety hazard and I am not content with the service I have received. resolved and now my car is back at the service center. The issue is a safety hazard and I am not content with the service I have received. More
No delay-work done quickly. Workers were friendly & helpful. Price was right. Couldn't be better. I waited for the hour+ and all was clean, lots of space and everyone wore masks. Drove off in my fresh helpful. Price was right. Couldn't be better. I waited for the hour+ and all was clean, lots of space and everyone wore masks. Drove off in my freshly cleaned all fixed car. More
Very helpful, fairly fast, explained what I needed, and easy to understand, love the car wash, and to work with. The waiting area was comfortable and had a few snacks and water. I’ll come back easy to understand, love the car wash, and to work with. The waiting area was comfortable and had a few snacks and water. I’ll come back More
My vehicle is still making noise more than ever and now the 4th time getting it looked at and told things are as tight as they can be and the fact that I have 87,000 miles. When told this I was very disapp the 4th time getting it looked at and told things are as tight as they can be and the fact that I have 87,000 miles. When told this I was very disappointed as I was reassured that Mazda’s last a long time especially with the upkeep and only going to the dealer for absolutely everything it has needed and or required. (For the last time it sounds like the axel is having rattling noises and this must be taken care of weather it’s at a different dealership who can find the problem) I haven’t filled this out before now about my last visit as I’m so beyond disappointed as my change holder also in my middle console was stolen when I brought it in for this exact issue, along with breaks etc. More