Lou Fusz Mazda

Everyone at the dealership from the service team to the Everyone at the dealership from the service team to the sales team was extremely courteous and helpful during my visit. The sales team informed me a Everyone at the dealership from the service team to the sales team was extremely courteous and helpful during my visit. The sales team informed me about your courtesy pick up and drop off for service which is an awesome feature for me because I always have to just wait until the repairs are completed. In addition the person who made my appointment for me over the telephone was extremely helpful and detail. Kudos to everyone at Lou Fusz Mazda!!In addition the person who made my appointment for me over the telephone was extremely helpful and informative! Kudos to the Lou Fusz Mazda dealership team!! More

Zach made my first time purchasing a car a breeze. I couldn’t have asked for someone more knowledge, professional, and educated during this experience. He was aware of what I wanted and was respectful w couldn’t have asked for someone more knowledge, professional, and educated during this experience. He was aware of what I wanted and was respectful with all of my decisions and needs. He surpassed every single expectation I had. If you are ready to buy, Zach is your guy! Thank you so much for such a great experience, Zach! More

They were professional, polite, and used excellent customer service. They did what was promised and in a timely manner. And phones me when service was completed. customer service. They did what was promised and in a timely manner. And phones me when service was completed. More

I recently found myself in need.of a new car as the region was dealing with restrictions due to Covid-19. Zach and the rest of the staff made the shopping and buying experience pleasant and worry free region was dealing with restrictions due to Covid-19. Zach and the rest of the staff made the shopping and buying experience pleasant and worry free. There was no pressure and they were accommodating to my needs and requests even having the car ready and waiting for me to take a second test drive after I had looked at a few other brands. They new vehicle was immaculate when I picked it up and I am loving it so far. More

This is my second time working with Zach and the Lou Fusz new car sales team. Great experience both times, helping me very quickly transition between leases with minimal hassle. new car sales team. Great experience both times, helping me very quickly transition between leases with minimal hassle. More

I have brought my Miata in twice in the last several months for installation of some Mazda interior pieces. Both times they damaged the vehicle. First time I had the parking brake boot and shift boot re months for installation of some Mazda interior pieces. Both times they damaged the vehicle. First time I had the parking brake boot and shift boot replaced with Mazda Alcantara pieces. During this service they scuffed the Mazda stainless doorsill covers. I brought my car in this week to have the Alcantara Door Panel Center Trim installed and the scratched and nicked up my left front wheel. This car only has 3400 miles on it. When I brought the car in and dropped it off the service writer noticed that I had covered the sill plates and shift knob with blue painters tape so you guys would hopefully not scratch them any further. So he had to know that I am extremely particular about my car. I know it’s just a Miata to your guys, but it’s a Lamborghini to me. So when I came back to pick it up I notice the front wheel damage and went off our the service manager and service writer who indicated something to the effect they would touch the wheel up. As you could imagine that did not set well with me and I insisted on a new CLUB SPORT BBS wheel. I indicated that I would be done with your dealership at that point and your service manager, Nicole I believe her names is recommended that I not come back after I pick up the wheel. I find it hard to believe you would allow non ownership to make that sort of decision with out consultation. As I told your service manager and service writer, all I want is to bring my car in, have what I want done taken care of, and for your dealership to not xxxx anything up. I do apologize for the profanity, but I was hot. These wheels are around $800 each. At this point in time I can’t imagine myself ever doing business with Lou Fusz again and work of mouth spreads fast. More

I have been dealing with this crew of wonderful people for a long time. Always caring and helpful. But, this last time in makes me kinda scratch my head as my bill was exactly $1200. It seems a little iro for a long time. Always caring and helpful. But, this last time in makes me kinda scratch my head as my bill was exactly $1200. It seems a little ironic that I was charged the exact same amount as my stimulus check. I hope its just a really weird coincidence. I would hate to think that yall are using that to your advantage. Because I know you were also hit hard by the virus. But I will still be coming back. My experience has always been so great More

Clean dealership and car! It was a nice surprise to pick up my car as it was washed and vacuumed. The whole dealership was very clean too. I felt like they were taking good pre It was a nice surprise to pick up my car as it was washed and vacuumed. The whole dealership was very clean too. I felt like they were taking good precautions to curb the spread of germs. More

Tire check and replace Brought car in early to give service ample time to work- and they did. Shawn went over tire selection and pricing and assisted in the choice Brought car in early to give service ample time to work- and they did. Shawn went over tire selection and pricing and assisted in the choice More

Done right Took my car in just for a few problems but important ones. Staff was friendly and efficient. Let me know everything going on with my car and the possi Took my car in just for a few problems but important ones. Staff was friendly and efficient. Let me know everything going on with my car and the possible cost. Got my car back and have no complaints. More