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Lou Fusz Mazda

Saint Louis, MO

4.7
2,766 Reviews

925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,766 reviews

May 15, 2020

I can start by telling you it was, if not the best, at the top of my buying experiences ever. No pressure, wonderful people, and on top of that I got a great deal. Jamel was very kind and made me feel v More

by Dick
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein, Jamel Gipson, Whitney Repple
May 20, 2020 -

Lou Fusz Mazda responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

May 14, 2020

10/10 would and will come again. I was unhappy with the service’s the last time I got my oil changed at the dealership I bought my car so I was looking for somewhere new to go. I was shown how services sho More

by codi_franks
Recommend Dealer
Yes
Employees Worked With
John Harman
May 20, 2020 -

Lou Fusz Mazda responded

We are sorry your previous service experience was sub par. We appreciate you giving us another try. If there is anything we can do for you please reach out to the service manager at any time. Thank you so much for your business.

May 14, 2020

Customer Service was great. Would like to see all staff with masks on. The service center were all wearing masks and I greatly appreciated seeing that. More

by Emma
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, John Harman, Cory Linneman, Kevin Mongey, Elizabeth Schankman
May 20, 2020 -

Lou Fusz Mazda responded

Thank you for your review! We appreciate your business.

May 13, 2020

Did a great job during COVID. Masks were worn, sanitizer was used, they had wraps on the steering wheel, low contact overall and social-distancing was used. I have had mostly good experiences at Lou Fusz an More

by arhb6612
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, John Harman
May 20, 2020 -

Lou Fusz Mazda responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

May 13, 2020

Quick. Professional. Punctual! Thank you for offering this service for healthcare workers it definitely meant a lot to me. Especially with so much uncertainty we’re facing, I can check one thing off my t More

by Jaszy, BSN
Recommend Dealer
Yes
Employees Worked With
John Harman
May 20, 2020 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

May 13, 2020

First-Class operation - evident in handling of COVID19 First-Class operation - John is a quiet, friendly service leader who is always looking to delight customers. I have been going to this dealership for More

by Pjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Harman
May 20, 2020 -

Lou Fusz Mazda responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

May 13, 2020

They were very kind and professional. Great service. The staff was attentive and very courteous. I mostly do business with Lou Fusz Kia but I would do business with Mazda again. More

by GRANNONNY
Recommend Dealer
Yes
Employees Worked With
Maggie Derleth
May 20, 2020 -

Lou Fusz Mazda responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

May 11, 2020

Staff were very helpful and they were very much willing to go the extra mile. Thanks so much! I appreciate the great service at Lou Fusz. More

by CBERDING
Recommend Dealer
Yes
Employees Worked With
Chuck Hestand, Zach Higdon, Devin Riley, John Napoli
May 20, 2020 -

Lou Fusz Mazda responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

May 11, 2020

As always service was excellent and staff is always friendly and professional! I'll continue to refer friends and family to Lou Fusz. Thank you!! More

by mstwallace77
Recommend Dealer
Yes
Employees Worked With
John Harman
May 20, 2020 -

Lou Fusz Mazda responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

May 11, 2020

I have got the service from your company for many years and most of time, I got excellent service. I always send my car to the deal shop I trusted! Great service!! More

by Jshuang2011
Recommend Dealer
Yes
Employees Worked With
John Harman
May 20, 2020 -

Lou Fusz Mazda responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

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