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Lou Fusz Mazda
Saint Louis, MO
2,751 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
#wecanreplacethecarnotthecustomer
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
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Showing 2,751 reviews
November 15, 2024
She was very kind and considerate, and she explained all process that I needed. Also, she and her team fixed my car nicely and didn't miss any details. process that I needed. Also, she and her team fixed my car nicely and didn't miss any details. More
by yeseon927
Verified CustomerEmployees Worked With
November 15, 2024
She was nice and kind, and she explained what I needed to check up for my car. Also, she and her team were very gentle and I was so thankful that I met them for my car. check up for my car. Also, she and her team were very gentle and I was so thankful that I met them for my car. More
by yeseon927
November 14, 2024
Kind and courteous staff but service is impossible. As for the car, I have been in the service department twice in my '24 CPO Mazda 3 with an un-fixed highway vibration issue. I have less than 5k miles As for the car, I have been in the service department twice in my '24 CPO Mazda 3 with an un-fixed highway vibration issue. I have less than 5k miles on the vehicle and I have to get a loaner for them to look at the car at my next, third service appointment. I was told the car had a rigorous 160 point inspection completed with 0 issues noted when it was sold to me. Now, I bear the responsibility of getting it fixed after the fact. Sales and service department are great, but the dealership could re-evaluate the level of quality control for people spending $30k+ on Certified vehicles. 01/06/25 - Still no repairs from Mazda. Called several times and "can't get a loaner at this time". More
by HelloToMazda
November 13, 2024
Dealership was fine, service manager was very helpful with couple of issues I had with the car after I bought it with couple of issues I had with the car after I bought it More
by jmetzgergarell
November 12, 2024
Excellent service everytime we go. Repair and maintenance is timely and we never worry about being upsold. They have always taken care of us! Repair and maintenance is timely and we never worry about being upsold. They have always taken care of us! More
by bethanygrunow
Employees Worked With
November 11, 2024
Thank you for the great service. We really appreciate how easy maintenance can be. This is the best dealership we have worked with. We really appreciate how easy maintenance can be. This is the best dealership we have worked with. More
by jeanne.schoettle
November 10, 2024
It can be really stressful to buy a new car, but Lou Fusz salesman Andrew Cohen took that stress out of the equation, made sure I was able to buy the exact car I wanted, without breaking my budget. He was kn salesman Andrew Cohen took that stress out of the equation, made sure I was able to buy the exact car I wanted, without breaking my budget. He was knowledgeable and accommodating, and very kind; I was in pain still from the car accident I was in 10 days before, and really appreciated this so much. I bought my first Mazda at Lou Fusz, the one that was unfortunately totaled in the wreck, and with Andrew’s excellent service, I was back on the road in my 2nd CX-30 Premium Turbo in a very short time. And I was amazed at how quick and easy the financing process was; Kim Coffman was thorough, in addition to being quick and efficient, and I had everything I needed to get my sales tax paid, and the car titled and licensed. Thank you Andrew and Kim, for making this purchase so enjoyable and stress-free; I will definitely send anyone interested in purchasing a Mazda your way! More
by Emily
November 10, 2024
They gave impeccable service. We were very pleased and the process didn’t take all day. In and out with satisfactory results. This team is awesome! 😊 btw, Shane is wonderful! We were very pleased and the process didn’t take all day. In and out with satisfactory results. This team is awesome! 😊 btw, Shane is wonderful! More
by mzjen618
November 08, 2024
They were very communicative! Especially, Kim, who knew I was going out of town and helped to make sure I was able to get my tire replaced quickly. Especially, Kim, who knew I was going out of town and helped to make sure I was able to get my tire replaced quickly. More
by pheller0404
Employees Worked With
November 08, 2024
Amazing service! Dedicated staff that strive to make each experience worthwhile. I am Mazda for life! Dedicated staff that strive to make each experience worthwhile. I am Mazda for life! More
by HSANDERS1045
