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Lou Fusz Mazda

Saint Louis, MO

4.7
2,767 Reviews

925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,767 reviews

August 28, 2019

Julie was outstanding in helping me find the right tires I had an overall good experience with the service department. I have used Lou Fusz for about 10 years and their service is generally excellent and pr More

by marknsammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Reichart
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.

August 26, 2019

Excellent Service I have been a customer of this dealership since 2009 & have always had great service! All of the service technicians are great! It’s because of them More

by CJDST95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John & The female service technician , Shawn Degrasso, Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

We are so honored to have you as a valued customer! Thank you for the great rating.

August 26, 2019

Great service Everyone is so sweet even the gentlemen drying my car off. In and out really fast love the snacks. Josh is always nice friendly and helpful More

by KBLAKLEY24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

We are so glad you had a great experience. We strive at offering a pleasant non-stress experience. If there is anything we can do for you in the future please let us know. We look forward to seeing you again soon.

August 26, 2019

Great dealer. Didn't feel any pressure in buying my car Great service. Didn't feel pressured into buying a car. Went real fast. Very friendly. They have a good selection to look at. Chuck even brought a KIA More

by Djwalle1052
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stand lee, Chuck Hestand
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the perfect star rating. We really appreciate you coming in to see us.

August 26, 2019

Excellent! We had a great experience working with Shawn. He made the whole car buying process much easier. Everyone we met was very professional! Thank You! More

by LMS94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lane
Feb 25, 2020 -

Lou Fusz Mazda responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.

August 26, 2019

Injured car I love coming here as I’ve only had one problem one time and the Lou Fusz team was there to put out the fire in a figure of speech! Thanks as always J More

by Atberzon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie R. (Service Advisor)
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!

August 22, 2019

Great experience Very professional, quick and helpful. Very clean and nice building. I was informed of work that needed to be done and cost. They provided a shuttle More

by Acf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, Carl Webster, Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

August 22, 2019

Very satisfied... great service. Services performed in timely manner. Everything taken care of in professional manner. All issues identified, explained and problems corrected as pr More

by WILCOXSANDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the 5 star rating! We really do appreciate your business and look forward to serving you again in the future!

August 22, 2019

What happened to the people before I bought the car. The person who serviced my car broke off the positive guard to the battery.I bought it to the the service center manager and nothing. More

by HelpMe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carl Webster
Feb 25, 2020 -

Lou Fusz Mazda responded

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August 22, 2019

Standard maintenance Scheduled an oil change and tire rotation. Service was done in a short time and the car came back washed and vacuumed. Nice new waiting room. More

by GEOFFH1920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

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