Lou Fusz Mazda

Overcoming a bad experience I had a very bad experience trying to schedule my recall appointment. I ended up driving out to the service center and talking with Shawn in order to I had a very bad experience trying to schedule my recall appointment. I ended up driving out to the service center and talking with Shawn in order to get the appointment scheduled. Shawn did a great job of diffusing my frustration and making sure I was taken care of when I came for the actual appointment. Will have to see how future appointments go before I can truly give a fair rating. More

A good experience Though this time took a little bit longer I was again satisfied with my experience at Lou Fusz Mazda. Julie did a great job and helped my out at the e Though this time took a little bit longer I was again satisfied with my experience at Lou Fusz Mazda. Julie did a great job and helped my out at the end with new windshield wipers that have made a huge difference, I didn’t realize how bad they were. I keep going back for service because my experiences have been good. I do miss the rewards program which also motivated me to drive out from the city for service. More

Shawn Lane was great to work with! Mr Shawn Lane was great to work with in purchase of new Mazda. Email communication was precise, well explained and a great help. Information about the Mr Shawn Lane was great to work with in purchase of new Mazda. Email communication was precise, well explained and a great help. Information about the automobile after arrival at Lou Fusz was reviewed and discussed and is appreciated. Shawn reviewed what we asked and added insights to the auto also. All staff were very helpful and financial help by (Nicole? ) was informative and very nice to work with too. Overall, the best dealer experience I’ve had thus far, and I’m talking decades . Thank you Mr Lane. You earned your 5 stars. More

Great people, comfortable feelings for what I was purchasing Because they earned it, I had the most pleasant experience while purchasing my vehicle, everyone was very helpful to my questions and knowledgeable! G Because they earned it, I had the most pleasant experience while purchasing my vehicle, everyone was very helpful to my questions and knowledgeable! Great Sale! More

Quality experience in car buying Being Mazda 5 owners since 2008, wanted to purchase quality used Mazda 3 and found a good candidate on line at Fusz. Texted and set up an appointment Being Mazda 5 owners since 2008, wanted to purchase quality used Mazda 3 and found a good candidate on line at Fusz. Texted and set up an appointment with Shaun. No pressure from him when we arrived. He had the vehicle waiting for us to test drive in the evening. We weren’t sold on it and my wife ask if they had any used Mazda 3 Grand Touring available and they had just received one the day before. A perfect match for us and got a good trade in value on our Mazda 5. The entire process took a very short time and drove away in the new vehicle. An excellent crew and dealership. More

ZOOM ZOOM We were very happy with the dealership and Shawn. He negotiated a good deal for us. We appreciated his patience while going through the vehicle wi We were very happy with the dealership and Shawn. He negotiated a good deal for us. We appreciated his patience while going through the vehicle with us. The accessories and cherry pie were fun surprises! More

Awesome Service I've never had a bad experience at your dealership. John, as well as everyone in your service department, are very friendly and respectful over every I've never had a bad experience at your dealership. John, as well as everyone in your service department, are very friendly and respectful over everyone. I bought my CX-5 new back in 2013 and I have had nothing but a great experience when I bring my car in. This is the first Mazda that I've ever owned and I think I may have found the brand that suits me. I will definitely get my next vehicle from Lou Fusz, although that is still a few years off right now. More

Awesome I purchased my car from this dealership and although my car is not a Mazda they do an awesome job at taking car of ALL of their clients. I have recomm I purchased my car from this dealership and although my car is not a Mazda they do an awesome job at taking car of ALL of their clients. I have recommended Lou Fusz in general to friends and family. More

Very pleasant and nice , willing to help over and beyond. Carl is helping me as much as he can with my paint. My paint is chipped on my car he is working with with me on getting it fixed. It’s a 2018 low mile Carl is helping me as much as he can with my paint. My paint is chipped on my car he is working with with me on getting it fixed. It’s a 2018 low miles Shawn is very helpful to me when it comes to my car, he gives me great advice on what to do to my 2012 Mazda 6 More

Excellent They are always ready for me at my appointment time. They're very thorough helping me understand what's going on with my vehicle. I used the shuttle They are always ready for me at my appointment time. They're very thorough helping me understand what's going on with my vehicle. I used the shuttle service to get back to work and both the guys that drove me very nice polite and fun to visit with. Their new service facilities are amazing. Mazda is the only car I will ever buy. More