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Lou Fusz Mazda

Saint Louis, MO

4.7
2,756 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. #wecanreplacethecarnotthecustomer
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925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,756 reviews

August 03, 2019

Service above and beyond!!! Used car purchased “no warranty “. One week later heard loud clank in back end!! Service found Brake pad was missing a part. Fixed with no charge. T More

by Patty P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

August 02, 2019

Excellent!! Steven Bedell sold me my 2015 Hyundai and made so easy to buy my car. Everyone on staff was so genuinely interested in getting me exactly what I neede More

by Gwags
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Bedell
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for the kind review. Let us know if we can help with anything else.

August 02, 2019

Great Cory Linneman is the man. Very professional and I was extremely happy with his service. In my opinion he deserves a raise. Satisfied Customer here! More

by htfrhb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Linneman
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

August 02, 2019

Generally good,but extremely poor this visit. Brought my Mazda 3 to this dealer on 7/29/19 with rather loud grinding noise coming from rear brakes. Was told there was nothing wrong and no safety More

by DWARRT81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

We apologize for your experience.

August 01, 2019

Good service! I had to make an emergency visit after I discovered the clicking noise as I drove was from a large screw embedded in my tire. The Mazda service center More

by Ikimashou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Harmon
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

August 01, 2019

Incredible Experience All of the employees at Lou Fusz were extremely personable,informative, and patient. I personally do not like the car buying process, but everyone mad More

by cmjiwyatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name, but the guy I signed all the paperwork with was amazing as well!! , Shawn Lane
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

July 31, 2019

Top notch team at Lou Fusz Mazda service! I have always appreciated the Lou Fusz Mazda team. They are knowledgeable and helpful, plus give important tips about what type of planned service is More

by Dc318830332
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Harman, Roy, Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Your business is very important to us. Thank you so much for the review.

July 30, 2019

AC not repaired-but still paid over $200 Charged me a lot of money to tell me what I already knew (from a difference servicer). They said they would help me fix my car, but still charged me a More

by sjey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Harman
Aug 19, 2019 -

Lou Fusz Mazda responded

We apologize your vehicle was not fixed the first time. If there are any questions you have please contact us at your earliest convenience. We appreciate your business.

July 29, 2019

Buying a new car Representatives working with us were highly professional. We got all the information we needed about a car that we wanted. In the end of the discussio More

by galinapiat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for your time and the wonderful review. We value your business!

July 27, 2019

Great Serbuce Everything went very smoothly and the car was ready when promised. Working with Julie was easy and efficient. The loaner vehicle was clean and a joy More

by jsmjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Reichrrt
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much! We appreciate you! Thank you for taking the time to leave us a review! We look forward to seeing you again soon.

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