
Lou Fusz Mazda
Saint Louis, MO
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oil change/Tire rotation Made an appointment when the service center was not slammed. Waited for the car during service. I was hoping to read but the TV was playing on and it Made an appointment when the service center was not slammed. Waited for the car during service. I was hoping to read but the TV was playing on and it was distracting. Is there a place you can read without the interruption? More
Great to work with. Followed thru and followed up Moe provided me with quality customer service from the word go. He directly answered my questions with real answers, always returned my call, went abo Moe provided me with quality customer service from the word go. He directly answered my questions with real answers, always returned my call, went above and beyond. Financing was simple and completed before I even drove the 385 miles to test drive the vehicle. Yes I bought it because it was a good deal and a super nice, clean used car. Definitely would use again. More
Tom is great With the help of Zach and Julie, Tom was nice enough and extremely willing to help me out and get my car’s diagnostic test covered. With the help of Zach and Julie, Tom was nice enough and extremely willing to help me out and get my car’s diagnostic test covered. More
Quickest and Easiest Devin and Stan were the xxxx. Being in the car industry myself, the car buying experience can be stressful and overwhelming. Devin and Stan made it th Devin and Stan were the xxxx. Being in the car industry myself, the car buying experience can be stressful and overwhelming. Devin and Stan made it the easiest, quickest, most painless experience yet! More
Great courteous service! Comfy, classy customer area. They were very kind and professional and quick. Also very thorough in what type of tender care my care would require in the near future. Thanks. They were very kind and professional and quick. Also very thorough in what type of tender care my care would require in the near future. Thanks. More
Service advisor Shawn is great. repairs were done in a timely manner at a fair price., The new building is great. Nice and clean with a great design. Great working with the entire se repairs were done in a timely manner at a fair price., The new building is great. Nice and clean with a great design. Great working with the entire service team. More
Update and maintenance Every time I go to Lou Fusz, I'm impressed by the professional service. Shawn is exceptionally good at explaining things and keeps his word. Thanks Every time I go to Lou Fusz, I'm impressed by the professional service. Shawn is exceptionally good at explaining things and keeps his word. Thanks for washing and vacuuming my car. Good job. More
Excellent work John is very professional to help me solving problems. He not answering my concerns, but also show me which part I need to fix it John is very professional to help me solving problems. He not answering my concerns, but also show me which part I need to fix it More
Great customer service! I had a safety recall for my Mazda so I contacted them for service. Scheduling my appointment was convenient and they even gave me a loaner to use dur I had a safety recall for my Mazda so I contacted them for service. Scheduling my appointment was convenient and they even gave me a loaner to use during the service period. They Inform me the cost upfront of additional services so there’s no surprises. I’ve been going to them for the last five years and will continue to do so for all my car needs! More
Lou Fusz Shawn was great and very informative. He was straight forward and explained everything thoroughly. I was able to understand everything about the prici Shawn was great and very informative. He was straight forward and explained everything thoroughly. I was able to understand everything about the pricing/car/etc. He also set up a service appointment to ensure that Apple Car Play was properly set up on the car. More