
Lou Fusz Mazda
Saint Louis, MO
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Great experience with leasing a CX5 My wife and I are both retired, last year I made the mistake of thinking we could get by with one vehicle, wrong! We have been shopping around for a My wife and I are both retired, last year I made the mistake of thinking we could get by with one vehicle, wrong! We have been shopping around for a compact suv to lease for a second vehicle. Stopped in Saturday afternoon at Lou Fusz Mazda just to look at what was available. We ended up leasing a CX5. Why? Great vehicle that fit our needs perfectly. Great looking modern dealership, we were greeted warmly as soon as we entered. But the main reason they got our business was our salesman Shawn Lane. He was courteous, friendly, no pressure whatsoever, answered all questions to our satisfaction. We have never done business with Lou Fusz but after the experience with Shawn Saturday, we most likely will be back in the future. More
This place is great and Nancy is awesome I had a great experience at Lou Fusz Mazda and highly recommend them to anyone purchasing a car. Nancy is so knowledgeable, friendly and an all around I had a great experience at Lou Fusz Mazda and highly recommend them to anyone purchasing a car. Nancy is so knowledgeable, friendly and an all around amazing person. Everyone is so friendly and makes you feel at home. Thanks for everything! More
Best Car Buying Experience I've Ever Had Nancy is one of the most professional & caring sales agents you will ever meet. She goes beyond the usual customer relationship & treats you like a li Nancy is one of the most professional & caring sales agents you will ever meet. She goes beyond the usual customer relationship & treats you like a lifelong friend. The experience my wife & I had with her was second to none, and she stays in close communication with you well after the purchase. She helped me when I was in a financial bind & all I can say is I will be referring her to friends and family for future car purchases. Lou Fusz Mazda has some incredible people & Nancy is wonderful! More
Worth the wait I started my search for a Mazda CX-5 months ago via TrueCar, and I was contacted by many different dealers. However, one salesperson stood out amongst I started my search for a Mazda CX-5 months ago via TrueCar, and I was contacted by many different dealers. However, one salesperson stood out amongst the rest. While it took me a couple months to research and narrow down exactly which unit I wanted, Nancy was patient with me and welcomed me into the dealership with open arms. The car buying process was completely new to me, but Nancy guided me through it with ease. She's a no hassle, no pressure salesperson. If you give an offer that she can do, she will. If she can't, she'll tell you. Plus, she's a HOOT! My mom and I absolutely loved talking with her. Tony in finance was excellent as well. He was personable and professional— and didn't drag out the process! As far as the car, my Mazda CX-5 Grand Touring Reserve is incredible. Even though the reliability of Mazda is renowned, I know that Lou Fusz will have my back should any issues arise. More
Mazda Miata RF Very nice and accommodating dealership. Nancy was very personable, professional and helpful. Mazda Miata RF is a very well engineered and fun vehicle Very nice and accommodating dealership. Nancy was very personable, professional and helpful. Mazda Miata RF is a very well engineered and fun vehicle to drive. More
Best Service Around I stumbled upon Lou Fusz Mazda by accident years ago. I needed an oil change for my 2010 Mazda 6 and they had an opening. I scheduled and I never le I stumbled upon Lou Fusz Mazda by accident years ago. I needed an oil change for my 2010 Mazda 6 and they had an opening. I scheduled and I never left. Everyone from the first person I met was genuinely polite, extremely helpful and friendly. Ever since then, I kept coming back and the service (no matter who I came in contact with) remains impeccable! Last year, my car was showing signs of old age. I walked into Lou Fusz and ordered the service needed. They put me in a brand new rental and said they’d call me when my car was ready for pick up. My kids and I fell head over heels for the new car. After picking up my car, I decided to return for a test dry. To my amazement, my boys and I drove off the lot with a 2017 Mazda 6...just like the rental. I was, needless to say, elated! Zach, Chuck and the Finance Guru became my new best friends! I continue to rave about my experience at Lou Fusz Mazda to everyone who will listen. Therefore, when my daughter came to the point when she needed her own transportation I spoke of no other place than here! I brought her in and said just take a look. She agreed and drove off the lot in a 2013 Mazda CX-5. Zach (my new best friend), worked directly with us and Tony (my newest best friend) worked tirelessly to get the best rate for her. What can I say but give these guys a huge raise! To date, I continue to encourage others to stop by Lou Fusz Mazda and just take a test drive. I know they will not be disappointed. You guys and gals are the greatest!!! More
Thanks! Devin was great from the very start. He listened and patiently answered my questions. He wasn’t pushy and I’m so pleased I got to work with him! Stan Devin was great from the very start. He listened and patiently answered my questions. He wasn’t pushy and I’m so pleased I got to work with him! Stan was also great and didn’t rush us through the financing and all the paperwork! More
Honesty and courtesy Had some noise coming from the front brakes at slow speed breaking and thought it was going to be big dollars. Josh meet me at my car and after I de Had some noise coming from the front brakes at slow speed breaking and thought it was going to be big dollars. Josh meet me at my car and after I described the problem, asked me to wait a couple minutes while they checked it, and escorted me to the waiting area. When he returned, he told me there was a hot spot on the pad, but I really didn’t need new pads yet. He recommended I not do anything and sent me off free of charge. All done with a smile. Thanks Josh. More
Excellent service The service was exceptional. I bought my car from Nancy and she was wonderful. She found the exact car I wanted quickly and was very very helpful. The service was exceptional. I bought my car from Nancy and she was wonderful. She found the exact car I wanted quickly and was very very helpful. More
Tire 'issue' I called because tire kept losing air; was told to bring car in whenever I could; issue (nail in tire) was resolved immediately and reasonably. I called because tire kept losing air; was told to bring car in whenever I could; issue (nail in tire) was resolved immediately and reasonably. More