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Lou Fusz Mazda
Saint Louis, MO
2,767 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,767 reviews
November 21, 2024
Nick is great. Took care of everything. What a delight to be alive in the same world as Nick. I shudder to think of a life without these moments we had together. Took care of everything. What a delight to be alive in the same world as Nick. I shudder to think of a life without these moments we had together. More
by pas3n7
Verified CustomerEmployees Worked With
Kim Heaney, Robin Howard, Nick Coleman, Stephanie Watkins
November 19, 2024
Very pleasant, professional and knowledgeable. Wanted to make sure I was happy with my choice. They even took time to show me the basics of my new car and gave me a personal phone number to call w Wanted to make sure I was happy with my choice. They even took time to show me the basics of my new car and gave me a personal phone number to call with any future questions. I am a Mazda owner for life and would highly recommend this dealership. More
by anniewr213
Employees Worked With
Zach Higdon, Kyle Kincaid, Kim Coffman
November 15, 2024
She was nice and kind, and she explained what I needed to check up for my car. Also, she and her team were very gentle and I was so thankful that I met them for my car. check up for my car. Also, she and her team were very gentle and I was so thankful that I met them for my car. More
by yeseon927
Employees Worked With
Zach Higdon, Kim Coffman
November 15, 2024
She was very kind and considerate, and she explained all process that I needed. Also, she and her team fixed my car nicely and didn't miss any details. process that I needed. Also, she and her team fixed my car nicely and didn't miss any details. More
by yeseon927
Employees Worked With
Robin Howard
November 14, 2024
Kind and courteous staff but service is impossible. As for the car, I have been in the service department twice in my '24 CPO Mazda 3 with an un-fixed highway vibration issue. I have less than 5k miles As for the car, I have been in the service department twice in my '24 CPO Mazda 3 with an un-fixed highway vibration issue. I have less than 5k miles on the vehicle and I have to get a loaner for them to look at the car at my next, third service appointment. I was told the car had a rigorous 160 point inspection completed with 0 issues noted when it was sold to me. Now, I bear the responsibility of getting it fixed after the fact. Sales and service department are great, but the dealership could re-evaluate the level of quality control for people spending $30k+ on Certified vehicles. 01/06/25 - Still no repairs from Mazda. Called several times and "can't get a loaner at this time". More
by HelloToMazda
Employees Worked With
Jamel Gipson, Nick Coleman
