
Lou Fusz Mazda
Saint Louis, MO
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Friendly Service, long wait. I had an appointment for an oil change and tire rotation. I figured with an appointment, I should be in/out in under an hour. It was nearly 2 hour I had an appointment for an oil change and tire rotation. I figured with an appointment, I should be in/out in under an hour. It was nearly 2 hours before I finally left the dealership. That seems like an eternity for an oil change and tire rotation. At least as compared to other service locations. If I didn’t have to get my oil changes here, I’d def go elsewhere. On a brighter note, the staff was very friendly and accommodating during my stay there. More
Great service as always! Great service by Shawn DeGrasso , always explains what is being done and why it is necessary. I also feel comfortable with the recommendations he sugg Great service by Shawn DeGrasso , always explains what is being done and why it is necessary. I also feel comfortable with the recommendations he suggests. More
honest sales guy (steve) from the moment i entered the showroom. i was treated with dignity respect and honesty. this is not natural if u step into stl car dealerships (when w from the moment i entered the showroom. i was treated with dignity respect and honesty. this is not natural if u step into stl car dealerships (when wearing gym cloth , arrive with an old tiney vehicle and aren't a native English speaker). last but not least I'm super happy with the car I bought! More
Getting fleeced Paid almost $93 for an emissions test and got upcharged for no reason for “maintenance”. Total rip off and worst customer experiences ever! Felt total Paid almost $93 for an emissions test and got upcharged for no reason for “maintenance”. Total rip off and worst customer experiences ever! Felt totally disrespected. More
Everyone is extremely friendly & helpful! Everyone is always extremely friendly and helpful at the Lou Fusz Mazda Service Center. They really take the time to explain the recommendations. Shaw Everyone is always extremely friendly and helpful at the Lou Fusz Mazda Service Center. They really take the time to explain the recommendations. Shawn is so GREAT!! More
Low tire problem I had a low tire which kept losing air. I would fill it and it would not stay filled. Very annoying and frustrating. I love my Mazda 6 and the wonderf I had a low tire which kept losing air. I would fill it and it would not stay filled. Very annoying and frustrating. I love my Mazda 6 and the wonderful service at Lou Fusz. I am just frustrated with the tires on my car. I have had many problems with them. Of course, some were clearly my fault but other times not. More
The New Lou Fusz Mazda Service Center I was very impressed with the new Lou Fusz Service Center. Julie Reichert was my service representative. I have been working with Julie since I bought I was very impressed with the new Lou Fusz Service Center. Julie Reichert was my service representative. I have been working with Julie since I bought my 2007 Nissan Maxima in September, 2007, when you had the Nissan dealership. Julie has been wonderful for these past almost 12 years. She has been there whenever I have had a need for a repair or just routine maintenance for my Maxima. I was very happy with the price for my 165,000 mile maintenance as well as the thorough work done on my car. The new waiting room is very comfortable, and the wait for my car to be finished was not bad at all. More
excellent Got in and out quickly. Washed car after my oil change. Wasn’t hassled to buy other services. Everyone was courteous and friendly. Very nice waiting r Got in and out quickly. Washed car after my oil change. Wasn’t hassled to buy other services. Everyone was courteous and friendly. Very nice waiting room. More
Nancy o’conno Saled A fabulous well spoken and honest sales person. Nancy was timely,, experienced,well dressed. She made our time at Lou Fusz Mazda easy as pie! A fabulous well spoken and honest sales person. Nancy was timely,, experienced,well dressed. She made our time at Lou Fusz Mazda easy as pie! More
New CX-5 purchase I wa very satisfied with the price, the amount received for my trade in and, of course, the CX-5. The salesman, Zach, was outstanding and very good I wa very satisfied with the price, the amount received for my trade in and, of course, the CX-5. The salesman, Zach, was outstanding and very good at explaining the CX-5 features. He helped make the entire process go smoothly. More