
Lou Fusz Mazda
Saint Louis, MO
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It’s was great!!! The time, attention, and respect given by John in the service department was amazing right down to the last detail. It was truly an exceptional expe The time, attention, and respect given by John in the service department was amazing right down to the last detail. It was truly an exceptional experience and the customer service was just awesome!!!, More
Good Great 👍🏿Customer Satify Great Good Job last minute Problem and it was handle with friendless and team work Shawn and it’s team Of Porters and Roy , with the New Systems in th Great Good Job last minute Problem and it was handle with friendless and team work Shawn and it’s team Of Porters and Roy , with the New Systems in the Service Department is Excellent More
Service John treats me like royalty. He makes sure my car is safe to drive. I trust any recommendation he makes is the best for me. John treats me like royalty. He makes sure my car is safe to drive. I trust any recommendation he makes is the best for me. More
Most Knowledgeable Salesman I had done a lot of research on the Mazda MX-5 Miata and had many unanswered questions. Fortunately the salesman, Devin Riley, who I consider to be an I had done a lot of research on the Mazda MX-5 Miata and had many unanswered questions. Fortunately the salesman, Devin Riley, who I consider to be an expert on this model, answered all of my questions and provided more information as well. Devin was a pleasure to work with and addressed all of my wishes and concerns and found the exact car that I wanted. I have no doubt that Devin will continue to address any questions that I might have and is a great asset to Lou Fusz Mazda. The sales Manager, Tom Phillips, could not have been any better during the whole process, making sure that we were happy with our purchase. The Finance Manager, Jessica Morgenthaler, was great to work with and covered all of the options available, efficiently handling the paperwork. I also had the pleasure of meeting and shaking hands with Lou Fusz, Jr. and could not be happier that we made the purchase through Lou Fusz Mazda. More
Great Experience Had a great experience in the new facility, the staff was fabulous, quick in and out, and a clean car! Shawn was very helpful and kind... over all it Had a great experience in the new facility, the staff was fabulous, quick in and out, and a clean car! Shawn was very helpful and kind... over all it was great More
Awsome dealership for awesome vehicles We had shopped around before for going to Lou Fusz. We had test driven severalakes and models, not just Mazda. Once we decided on The car we checked We had shopped around before for going to Lou Fusz. We had test driven severalakes and models, not just Mazda. Once we decided on The car we checked with a couple other dealers that were closer to our home. We were able to make the best deal at Lou Fusz and decided that it was worth the 3 hour drive. Thank you Tom, Shawn and Jessica for making our Mazda purchase a smooth one! We had not bought a new car since 2005! So many changes and lots to learn! Thank you Shawn for going through the car and patiently answering our questions! More
Low pressure, courteous, informative, fair price The salesman, Zach Higdon, had a professional, knowledgeable, courteous manner. The dealership is one of the two closest to my residence. Location, The salesman, Zach Higdon, had a professional, knowledgeable, courteous manner. The dealership is one of the two closest to my residence. Location, particularly for upcoming service is important. The glitches associated with moving did cause a problem in forcing a wait of over one hour for the finance station. However, the wait was not a significant inconvenience and was beyond the control of the people on the floor in the dealership. More
Trouble free experience Easy drop off and pick up. Received nice loaner car after found out a part needed to be ordered. Text when car was ready. Minimal waiting. Easy drop off and pick up. Received nice loaner car after found out a part needed to be ordered. Text when car was ready. Minimal waiting. More
Quick Professional Service Scheduled an oil change for while I waited. When I checked the car in Josh noted that there was a minor recall and he added that to the service ticket Scheduled an oil change for while I waited. When I checked the car in Josh noted that there was a minor recall and he added that to the service ticket. The car was taken in right away and quickly came back washed, dried and vacuumed. More
love the new facililty! For the most part courteous, Zach seemed a little rushed when answering questions. Been a customer for years, they continue provide overall efficient For the most part courteous, Zach seemed a little rushed when answering questions. Been a customer for years, they continue provide overall efficient customer service from check in to check out. Thank you More