Lou Fusz Mazda

Great customer service Shawn Degrasso is the best! I always request him when receiving a service. Waiting room is comfortable and has amenities so wait doesn't seem so long Shawn Degrasso is the best! I always request him when receiving a service. Waiting room is comfortable and has amenities so wait doesn't seem so long. More

It was fast It was fast! I wasn’t planning on staying with my vehicle but i did. There was great snacks and refreshments in the waiting room as well It was fast! I wasn’t planning on staying with my vehicle but i did. There was great snacks and refreshments in the waiting room as well More

Friendly, knowledgeable and caring I needed a new set of tires and an oil change, everyone took great care of me. My Toyota 4 Runner seemed to hydroplane with the Goodyear tires they h I needed a new set of tires and an oil change, everyone took great care of me. My Toyota 4 Runner seemed to hydroplane with the Goodyear tires they had on them, Carl researched and suggested a Yokohoma tire that rated high and was reasonably priced. More

Great customer service The staff are very warm and polite. They don't talk down on you or give you a hard time. Never an attitude. One of the best auto companies to associat The staff are very warm and polite. They don't talk down on you or give you a hard time. Never an attitude. One of the best auto companies to associate with. More

Awesome as usual! I have been getting my car serviced and repaired here for some time now. The service is fantastic and the quality of work is great! My car drives l I have been getting my car serviced and repaired here for some time now. The service is fantastic and the quality of work is great! My car drives like a Brand new car when I leave the shop. Thanks, So much, for your AWESOME service.!! More

Great experience. As always a very satisfied customer. Everyone is very helpful. Work was performed properly and in a timely fashion. Vehicle was washed and vacuumed. As always a very satisfied customer. Everyone is very helpful. Work was performed properly and in a timely fashion. Vehicle was washed and vacuumed. Delivery was easy and work was explained in detail. More

Failure to produce You ordered a part for my car and said it would take 3 days it actually took 5 days. When I picked up my car as a result of the repair you broke anoth You ordered a part for my car and said it would take 3 days it actually took 5 days. When I picked up my car as a result of the repair you broke another part which I did not realize was broken until I had driven 5 miles from you shop. I will have to come back for this repair when it comes in. What a waste of time. You also gave me an estimate for a 60k miles checkup for which your manager told me included a bunch of fluid replacement work listed seperately which is included in the 60k miles checkup leading me to believe that the repairs were almost twice as expensive as it actually was. Included in the details was a note that you inspected the air intake filter which I changed myself 3 months ago. Obviously, this wasnt check but was based on time. I am at the point where I cant trust Lou Fusz and have no plans of having my car repaired here going forward. More

Always a great experience I absolutely love this place I actually bring my non Mazda cars for service here the guys and girls are just great always feel comfortable I absolutely love this place I actually bring my non Mazda cars for service here the guys and girls are just great always feel comfortable More

Great staff that takes care of the customer . Knowledgeable and make sure my truck is always running smooth. They dont try to push for any service unless it is truly needed. . Knowledgeable and make sure my truck is always running smooth. They dont try to push for any service unless it is truly needed. More

Some good and some Interesting I brought my car in for the fifth time to get the tint worked on. Now I have a tire pressure issue once I left the shop this past week. I have called I brought my car in for the fifth time to get the tint worked on. Now I have a tire pressure issue once I left the shop this past week. I have called the service department and nobody has bothered to call me back, so I guess I’ll just bring my car in.... I will be dropping off my car & get a free rental and wait for it to get fixed. I don’t know what else to think. More