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Lou Fusz Mazda
Saint Louis, MO
2,767 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Verified Customer
October 21, 2024
The sales manager walked up to my husband, shook his hand and ignored me. I was there to buy a car for myself. It’s 2024. You guys still ignore women? Then the sales guy (not Brett) who did our paperwork imp and ignored me. I was there to buy a car for myself. It’s 2024. You guys still ignore women? Then the sales guy (not Brett) who did our paperwork implied I was like all the other “greedy customers” when I inquired about the marketing swag. I was assumed the swag was for customers (?) I bought a brand new car that wasn’t washed or cleaned out. I have sticker residue from pulling off the dealer stickers from the windshield myself. I was informed I could bring the car back sometime and they’d take care of washing it, but it’s not worth the gas or time it would take to drive back there and wait. It should have been done during the hour or so it took to fill out paperwork. They did have time to put the Lou Fuse advertising sticker on my car though. All in all, the experience left me feeling belittled. This is my first time buying a brand new car. I think about that experience every time I get in my new car and it makes me want to sell it off so I can put it behind me. More
by BCARTER13
Employees Worked With
Kyle Kincaid, Kim Coffman, Brett Mason
October 21, 2024
I didn’t feel sale pressured to purchase a car. But we knew exactly which model, color, and features we wanted. So it was an easy choice of car to pick. But we knew exactly which model, color, and features we wanted. So it was an easy choice of car to pick. More
by Michellelocko
Employees Worked With
Jamel Gipson, Kim Coffman
October 20, 2024
I had an amazing experience at Lou Fusz Mazda when I was in for service. I was greeted right away and they were able to get me in and out quicker than expected. I couldn’t ask for anything more! I woul in for service. I was greeted right away and they were able to get me in and out quicker than expected. I couldn’t ask for anything more! I would highly recommend Lou Fusz! More
by DK1113
Employees Worked With
Robin Howard
