
Lou Fusz Mazda
Saint Louis, MO
Filter Reviews by Keyword
By Type
Showing 2,767 reviews
Service Department I was starting to feel silly for buying a brand new car because of course buying a used car is cheaper but my recent experience at Lou Fusz Mazda let I was starting to feel silly for buying a brand new car because of course buying a used car is cheaper but my recent experience at Lou Fusz Mazda let me know I made the right decision. There was an issue with my car and the Service Representative Julie Reichart went above and beyond to ensure my satisfaction. She has great customer service and exceeded my expectations!! Thank you for taking care if my issue. Courtney Smith More
Helpful and courteous staff Up front about pricing, have me a loaner car since repairs would take a couple hours, easily agreed to stop when I said I could not afford more, free Up front about pricing, have me a loaner car since repairs would take a couple hours, easily agreed to stop when I said I could not afford more, free car wash was just a hose off, guess you get what you pay for More
Check engine light and estimate for repairing door lock It was the first time I requested a loaner. I prefer to wait for service. I enjoyed being behind the wheel of a new car. The quote for the door loc It was the first time I requested a loaner. I prefer to wait for service. I enjoyed being behind the wheel of a new car. The quote for the door lock was more than I was willing to spend, and the engine light was not on when the drove it. More
I always enjoy coming in. Great customer service. It is ALWAYS a pleasure to have my car service atLou Fusz Mazda. The mechanics have kept my car in tip top shape and the customer service is fantastic It is ALWAYS a pleasure to have my car service atLou Fusz Mazda. The mechanics have kept my car in tip top shape and the customer service is fantastic. More
Wonderful Experience Chuck was awesome. I was very indecisive and he allowed me to test drive several cars. It was a wonderful experience from start to finish. He even too Chuck was awesome. I was very indecisive and he allowed me to test drive several cars. It was a wonderful experience from start to finish. He even took care of taking my leased car back to Plaza Motors, so I was able to drive off in my new car. More
Used car tune-up I recently bought a used 2014 Mazda CX-5. I needed to have a few things serviced on my vehicle. The staff was extremely professional, knowledgeable, I recently bought a used 2014 Mazda CX-5. I needed to have a few things serviced on my vehicle. The staff was extremely professional, knowledgeable, and very efficient. Great experience at the service center. I was also given a 2017 Mazda CX-5 rental which was awesome :) More

Service is King Mike Salazar was extremely helpful from the moment I walked in the door. My last car was lost in a flooded out underground garage. I was stressed out Mike Salazar was extremely helpful from the moment I walked in the door. My last car was lost in a flooded out underground garage. I was stressed out about getting another car. Mike made the whole process as easy as possible for me. I love my new Mazda 3!! Thanks Mike for taking the the time to even train me on the features of touch screen. Highly recommend him !! More
Oil change Last minute appointment, shuttle service, excellent follow up. I had a nicely cleaned car after service. Lou Fusz staff is very accommodating. Shawn Last minute appointment, shuttle service, excellent follow up. I had a nicely cleaned car after service. Lou Fusz staff is very accommodating. Shawn couldn’t have been nicer or given better customer service. More
Honest This place has always been honest, clean, and pretty quick with service. The free WiFi helps the time pass as I wait too. I keep going back... This place has always been honest, clean, and pretty quick with service. The free WiFi helps the time pass as I wait too. I keep going back... More
Always a winning team This was the second time that I’ve had my car worked on by the Lou Fusz body shop. I’m very impressed with the detail, professionalism, quality and ov This was the second time that I’ve had my car worked on by the Lou Fusz body shop. I’m very impressed with the detail, professionalism, quality and overall helpfulness of the staff. More