
Lou Fusz Mazda
Saint Louis, MO
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Excellent personnel. Friendly, accurate, timely. I dealt with Bailey, Cashier, several times in a week. Twice I received loaner cars. Second time around I accidentally left some flower pots in trunk. I dealt with Bailey, Cashier, several times in a week. Twice I received loaner cars. Second time around I accidentally left some flower pots in trunk. She called current renter of that car, made him aware, took my info and called me when car and flower pots made it back to dealership. She retrieved them and stowed them until I could pick them up. Above and beyond helpfulness and friendliness. More
Transmission problems but the Transmission was not address.they want me to drive it. I have an instrument on my phone that is a diagnostic and basically told th problems but the Transmission was not address.they want me to drive it. I have an instrument on my phone that is a diagnostic and basically told that it was not correct that they saw a problem with the Transmission in the pass.. My phone showed two issues,the 1st one was addressed and it on longer is on the phone but the Transmission problem is still there. More
Recent Visit The atmosphere and friendliness of the staff is great. However, the mechanic did not close the hood of my car completely which I discovered a short wh The atmosphere and friendliness of the staff is great. However, the mechanic did not close the hood of my car completely which I discovered a short while later on the highway. More
Dishonest and hide information Drove 3 hours to look at a "perfect" BMW and go there and there was hail damage and fine scratches all over the place. The dealer that I worked with w Drove 3 hours to look at a "perfect" BMW and go there and there was hail damage and fine scratches all over the place. The dealer that I worked with wasn't even there to deal with me in person. After picking out all the problems that they failed to mention to me before I made the 3 hour trip, they still wouldn't budge on price. They said it had all the highest trim features, which it didn't, so of course they're going to see an unfair blue book price. They did have a few helpful salesman to help me and answered questions for me. The only reason I'm not giving them 1 star, is because of the other members on the sales team. I'd recommend not going through the same salesman. Knowingly hid information from me. More

Best service around I couldn’t ask for better service and customer care when it comes to buying a car. Maria was absolutely amazing with answering my questions and addres I couldn’t ask for better service and customer care when it comes to buying a car. Maria was absolutely amazing with answering my questions and addressing any concerns I had while shopping for a car. If you’re even thinking about looking for a car, look no further than Lou Fusz Mazda. More
Excellent Service I stopped by on my way to work, with a head light out and in need of new wipers. Shawn worked me right in. I have used your service since 2009 when I I stopped by on my way to work, with a head light out and in need of new wipers. Shawn worked me right in. I have used your service since 2009 when I bought my car from Lou Fusz. The service people are so helpful and accommodating. I have also worked with Katie and John and they also are great! More
Friendly, flexible, professional service My dead battery was jumped, but wouldn’t hold a charge, so I drove straight to Lou Fusz Mazda without an appointment. Sean quickly worked me into the My dead battery was jumped, but wouldn’t hold a charge, so I drove straight to Lou Fusz Mazda without an appointment. Sean quickly worked me into the schedule, not only for the battery change, but for a routine maintenance that was also due. He put me in a very nice loaner for a couple of hours, then called when my freshly washed car was ready. This is not the first time I’ve been treated so well at Lou Fusz. This is the best dealer service department I’ve ever encountered. More
Technicans are great and qualified. The service I received from Lou Fusz Mazda is always great. I enjoy the service writers and the cashiers, they are friendly and really take car of my The service I received from Lou Fusz Mazda is always great. I enjoy the service writers and the cashiers, they are friendly and really take car of my car. More
Great customer sevice ever one was very helpful the young la Great customer sevice ever one was very helpful a out standing thanks to the young lady who check me out and gave me my papers Great customer sevice ever one was very helpful a out standing thanks to the young lady who check me out and gave me my papers More
Great experience! Scott was very helpful to my dad and I throughout the whole process. He took the time to talk to us and made us feel comfortable to purchase there. We Scott was very helpful to my dad and I throughout the whole process. He took the time to talk to us and made us feel comfortable to purchase there. We felt that we could trust him and the dealership. Would recommend Lou Fusz to anyone! More