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Lou Fusz Mazda
Saint Louis, MO
2,767 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,767 reviews
October 02, 2024
The day we drove the car home noticed chips in the windshield. Was told on the phone it would be fixed. Never was. Three weeks later had to put in new ignition $749. Apparently the car had been stolen windshield. Was told on the phone it would be fixed. Never was. Three weeks later had to put in new ignition $749. Apparently the car had been stolen or at least the steering column had been opened. More
by fitzsmart
Verified CustomerEmployees Worked With
Zach Higdon, Abigail Fox
October 02, 2024
In general good experience with the guy who helped me, but I didn’t feel they take care of my service. I mean, they didn’t explain anything they didn’t send me the video with recommendations and they didn but I didn’t feel they take care of my service. I mean, they didn’t explain anything they didn’t send me the video with recommendations and they didn’t clean the car that is supposing included in the service. I won’t go again to that dealership. More
by jimenezcaliz
Employees Worked With
Kim Heaney, Robin Howard, Nick Coleman, Stephanie Watkins
September 22, 2024
TERRELL was my salesman. Give him a 5. T was tranferref to another location day we had scbeduled appt. for tech learning. Subistitute was rushed (also covering phone). M Give him a 5. T was tranferref to another location day we had scbeduled appt. for tech learning. Subistitute was rushed (also covering phone). My daughter-in-law has a new VW so she was able to help me do some hands on settings ovet 4 or 5 days. Would have been gteat to have a manual or video. The basic problem for me is I do not know what I do not know. More
by TANKCMDR198
Employees Worked With
Brett Mason, Stephanie Watkins
September 17, 2024
Fast, fun and friendly service. The building was clean. Service is quick. Received a diagnosis and response quick as well no complaints 10 out of 10. The building was clean. Service is quick. Received a diagnosis and response quick as well no complaints 10 out of 10. More
by jordan
Employees Worked With
Nick Coleman
September 16, 2024
Lou Fusz has always been my favorite dealership for my vehicles. The service is exceptional and they always take care of my automotive needs. I appreciate their professionalism. vehicles. The service is exceptional and they always take care of my automotive needs. I appreciate their professionalism. More
by PRICH1951
Employees Worked With
Kim in the service dept
