Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lou Fusz Mazda
Saint Louis, MO
2,767 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,767 reviews
Verified Customer
February 12, 2024
Didn't communicate clearly if all was ok with the car. Didn't provide the results of regular inspection showing the health of the battery, brakes, tires, etc Didn't provide the results of regular inspection showing the health of the battery, brakes, tires, etc More
by DGP.ROHAN
Employees Worked With
Robyn
February 11, 2024
It took over 90 minutes for an oil change. When I got there a guy acted really busy and said someone would be with me shortly. A woman came in and did her best to pretend I was not in there an When I got there a guy acted really busy and said someone would be with me shortly. A woman came in and did her best to pretend I was not in there and when I approved her she said the guy who said someone would help me would be the one to help me. He did eventually, but seemed annoyed. Whoever drove my car changed the radio station, turned the volume way up. More
by jase1121
Employees Worked With
The maintenance team
February 10, 2024
Initially it was unpleasant as the guy who was figuring out my appointment was very short and angry towards me because my appointment was not appearing on screen. When he was able to find my appointment ti out my appointment was very short and angry towards me because my appointment was not appearing on screen. When he was able to find my appointment time and it showed what I had said, he immediately shifted and was friendly and blamed it on bad communication with the team. He made a joke in which he called him and me vertically challenged the day I dropped off the car and the next day when I picked it up. I didn't like the joke. I usually don't like writing stuff like this but I was very unhappy with this initial reaction as it was immediate rude behavior while I had to try to remain calm. More
by nda7122
Employees Worked With
Idk but he was bald, shorter, white male
February 10, 2024
I walked in with a pretty clear idea of what I wanted. I was greeted by Jamel at the door and we got busy straight away. He made the sale very easy and I'm looking forward to being a customer of the deale I was greeted by Jamel at the door and we got busy straight away. He made the sale very easy and I'm looking forward to being a customer of the dealership. More
by joshuawaynejagger
Employees Worked With
Jamel
February 10, 2024
My experience was great with the people I had to deal with. I feel like they did all that they could do to satisfy me and I was very satisfied. with. I feel like they did all that they could do to satisfy me and I was very satisfied. More
by pamela100
Employees Worked With
Kyle, Kincaid
