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Lou Fusz Mazda

Saint Louis, MO

4.7
2,767 Reviews

925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,767 reviews

December 05, 2023

Good service. Good people. No problems. Macey, Shawn Degrasso, and Robyn are the absolute best! More

by ADEYEMOB
Recommend Dealer
Yes
Employees Worked With
Macey Oates, Macey Oates
Dec 08, 2023 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

December 05, 2023

Professional, service oriented, and customer oriented. The dealer always completes work on time. Quality of the work is good. More

by deanpaul_hess
Recommend Dealer
Yes
Employees Worked With
Macey Oates, Macey Oates
Dec 08, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

December 05, 2023

Knowledgeable of products on hand, was very patient to ensure that we were well taken care of and understood all the vehicles options. His walk through of all the vehicles options were very easy to unders More

by pamkincaid1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Kincaid, Kyle Kincaid
Dec 08, 2023 -

Lou Fusz Mazda responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

December 04, 2023

Work cleanly and competently The dealer works cleanly and competently. He is very efficient and delivers the car quickly. More

by li.yang1
Recommend Dealer
Yes
Employees Worked With
Kyle Griffin, Kyle Griffin
Dec 08, 2023 -

Lou Fusz Mazda responded

We are grateful for taking the time to share your store experience. We're happy to provide you with an acceptable experience. Looking forward to your next visit with us!

December 04, 2023

Treated me really well when browsing. When it came time to finance, they just shoved papers in front of me and told me to sign. Lots of, 'let me go talk to this-or-that person' or 'I'll g More

by rossgeuy
Recommend Dealer
No
Employees Worked With
Kim Coffman, Kim Coffman
Dec 04, 2023 -

Lou Fusz Mazda responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are constantly working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

December 04, 2023

Had warranty work done Received good service and a very nice loaner vehicle Fast service More

by bakegirl68
Recommend Dealer
Yes
Employees Worked With
Macey Oates, Macey Oates
Dec 04, 2023 -

Lou Fusz Mazda responded

We are delighted you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future! You may receive a survey from Mazda. We would be grateful if you could complete the survey and share your positive feedback.

December 04, 2023

Professional and kind Was concerned with my needs time money likes dislike how I felt about things More

by misspkiasoul
Recommend Dealer
Yes
Employees Worked With
Kim Coffman, Kim Coffman
Dec 08, 2023 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

December 04, 2023

Wasn't made aware of 'pre approved charges', parts of interior were still disassembled upon giving car back to me, key was not in the car when car was given back to me and I had to walk back so they coul More

by Koleary3499
Recommend Dealer
No
Dec 08, 2023 -

Lou Fusz Mazda responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are constantly working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

December 04, 2023

Fun No wait. Very engaging. Relaxed and fun. No pressure. Informative. Considerate. Patient. Practical. Excellent More

by Jim.halcomb
Recommend Dealer
Yes
Employees Worked With
Kyle
Dec 04, 2023 -

Lou Fusz Mazda responded

We are delighted you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future! You may receive a survey from Mazda. We would be grateful if you could complete the survey and share your positive feedback.

December 04, 2023

Very simple and elegant service. Easy process and reasonable with deal. We team was flexible and nice to work with! More

by gcole1
Recommend Dealer
Yes
Employees Worked With
Jamel
Dec 04, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

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