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Lou Fusz Mazda

Saint Louis, MO

4.7
2,767 Reviews

925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,767 reviews

November 15, 2023

Oil change took longer than expected but the service manager went out of her way to make it right. More

by tkell88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Nov 17, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

November 15, 2023

My car purchase was quick and easy! I came from over an hour away and even though it was at closing time, it was still detailed before I left More

by mommy2haleigh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Higdon, Abigail Fox
Nov 17, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

November 15, 2023

They were very professional and worked with me to get a deal I could afford and explained everything More

by donnaraes42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Higdon, Andrew Cohen, Kim Coffman
Nov 17, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

November 13, 2023

Andrew was an amazing partner to work with in our purchase and treated us like old friends. He helped us find the right car at the right price and we couldn’t be happier. I would highly recommend And More

by GGlass
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
Nov 15, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more! You may receive a survey from Mazda. We would be grateful if you could complete the survey and share your positive feedback.

November 13, 2023

They were friendly and courteous and worked diligently to make the sale seamless and enjoyable. More

by BLACKSHEAR3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Higdon, Andrew Cohen, Kim Coffman, Kyle Griffin
Nov 15, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more! You may receive a survey from Mazda. We would be grateful if you could complete the survey and share your positive feedback.

Nov 15, 2023 -

BLACKSHEAR3 responded

I'm glad we could make a deal and am very happy with my purchase.

November 11, 2023

The Service Managers are always very detailed on needed repairs. They are conscious of how long a customer is waiting. More

by dsjohnsonstl
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Charlie Luraschi, Macey Oates
Nov 15, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more! You may receive a survey from Mazda. We would be grateful if you could complete the survey and share your positive feedback.

November 11, 2023

They had exactly what I wanted at the price that worked with my budget. Awesome service. More

by spelfrink1s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Higdon, Abigail Fox
Nov 15, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

November 10, 2023

Customer service,good friendly kind patience g ood was comfortably talk nwith her tk u macey More

by coachandsix1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Nov 15, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more! You may receive a survey from Mazda. We would be grateful if you could complete the survey and share your positive feedback.

November 10, 2023

Car is great dealership is great Andrew took great care of me loved the sprinkles and the hot coffee The folks made it quick and easy and even fun More

by trailswest34
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach Higdon, Andrew Cohen, Kim Coffman
Nov 15, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again. You may receive a survey from Mazda. We would be grateful if you could complete the survey and share your positive feedback.

November 08, 2023

My wife and I recently purchased a brand new 2023 CX-5 from this dealership and the whole buying process was smooth and do not have much to comment on that. The car was purchased in July of 2023 and with More

by patrickwmalone21
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Macey Oates
Nov 09, 2023 -

Lou Fusz Mazda responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

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