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Lou Fusz Mazda

Saint Louis, MO

Overview
Reviews
Vehicles
4.7
2,766 Reviews
Call Dealership (314) 208-2304
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925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,766 reviews

November 07, 2023

Appointment for routine maintenance and a recall was as expected. Fast and friendly. There was supposed to be a car wash and vacuum included but only received an exterior wash. More

by Rmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Report | Print
Nov 09, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

November 07, 2023

Prompt service and a comfortable waiting area. I love that they vacuum and wash my car, nice touch! More

by sarahdickhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Report | Print
Nov 09, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

November 07, 2023

Macey was went over and beyond to meet my needs, and in keeping me informed about the progress in getting my car repaired. Thank you, Macey! More

by patrickfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Report | Print
Nov 09, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

November 07, 2023

Very pleasant and easy to work with. will continue to work with the same dealer in the future I have already have told people to go this location and ask for you. Thank you for all your More

by Willis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Fox
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Nov 09, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

November 06, 2023

This dealership was neat and clean from lobby to restroom to parts. Andrew showed me a tire reader that checks tread and alignment. Haven’t seen anything like it. All personal had good eye contact and good a More

by Mazda Jean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I am not good with names all 5 stars , Moe Daoud, Jamel Gipson, John Napoli, Charlie Luraschi, Andrew Cohen, Kyle Kincaid, Macey Oates, Abigail Fox, Kyle Griffin
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Nov 06, 2023 -

Mazda Jean responded

Thanks Lou Fusz I have purchased many vehicles and Never felt as comfortable as you All made me feel. Car buyers can stress out but Andrew and the Everyone made me feel at home

Nov 06, 2023 -

Mazda Jean responded

Mazda Jean is the guy who went Owl hunting

November 04, 2023

All of the staff are kind and friendly. Comfortable waiting area and yummy snacks. Thank you! More

by stephaniemcmanus39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Report | Print
Nov 06, 2023 -

Lou Fusz Mazda responded

We want to express our appreciation for taking the time to share your store experience. We're happy to provide you with an experience that was acceptable. Looking forward to your next visit with us! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

November 03, 2023

Lou Fusz is a great dealership. They make it easy to schedule an appointment, you can wait on it or they can make arrangement for a rental. Their waiting area is comfortable and the More

by csutton81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Mitchell
Report | Print
Nov 06, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

Nov 06, 2023 -

csutton81 responded

I already did.

November 03, 2023

Andrew Cohen was very knowledgeable and very helpful in showing us all the different packages and options really simplified the car buying experience More

by STCARDFAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
Report | Print
Nov 06, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

November 03, 2023

Very nice and friendly staff. Will always come back there. Also will refer people there too More

by Vena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Report | Print
Nov 06, 2023 -

Lou Fusz Mazda responded

We want to express our appreciation for taking the time to share your store experience. We're happy to provide you with an experience that was acceptable. Looking forward to your next visit with us! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

November 02, 2023

The entire service staff was great and they took great care of my vehicle. Very happy customer!! More

by tracyd97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Report | Print
Nov 06, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

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