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Lou Fusz Mazda

Saint Louis, MO

4.7
2,766 Reviews

925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,766 reviews

November 02, 2023

Very professional and work was done as requested in a timely fashion, thank you very much! More

by janiehoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Nov 06, 2023 -

Lou Fusz Mazda responded

We want to express our appreciation for taking the time to share your store experience. We're happy to provide you with an experience that was acceptable. Looking forward to your next visit with us! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

November 02, 2023

Moe had great customer service. He was informative without being pushy. I appreciated his demeanor and even had guys follow me to drop off car at a location. I appreciate him! More

by pettibone.5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Daoud, Nichole Medsker
Nov 06, 2023 -

Lou Fusz Mazda responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

October 31, 2023

My mazda 3 needed a suspension component on the rear (original part broke) Looked after, back on the road 👍 More

by Danny from Canada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Nov 02, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

October 30, 2023

Customer service and speed of service was good! I appreciate the video inspection of my vehicle, I never feel pressured to get recommended services although I usually opt in for one each visit due More

by msstaci6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Nov 02, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

October 30, 2023

Lou Fuze and Abigail did a great job in explaining the process and car. I think this is the 7th car I purchased from Lou Fuze More

by tonya872
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Fox
Nov 02, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

October 29, 2023

This was my first oil change with my new car. Everyone was friendly, the waiting area was clean and comfortable. More

by meganc777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Oct 30, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

October 28, 2023

They over filled my tires and I had trouble on a r9ad trip. I would think they would check the door for air pressure... 32.lbs. they filled to 42lbs. More

by lkatzen60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Macey Oates
Oct 30, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

October 28, 2023

I just bought a car from Andrew and it won’t be my last. I was VERY impressed with his professionalism, and I appreciated the fact that he wasn’t a pushy salesperson. He facilitated a smooth, totally tran More

by LoveMyCar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen, Kim Coffman
Oct 30, 2023 -

Lou Fusz Mazda responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

October 27, 2023

Andrew cares about his customers. .2nd purchase better than an amazing first purchase. Andrew is the real deal. Highly recommend Mark G More

by mark
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
Oct 30, 2023 -

Lou Fusz Mazda responded

We want to express our appreciation for taking the time to share your store experience. We're happy to provide you with an experience that was acceptable. Looking forward to your next visit with us! You may receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

October 26, 2023

Clean show room. The service center is very helpful and goes beyond. I felt like Kyle and the finance guy really worked to get me into the car I wanted. Great custo More

by wolfiedogwolfiedog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Daoud, Zach Higdon, John Napoli, Macey Oates, Kyle Griffin
Oct 27, 2023 -

Lou Fusz Mazda responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again! You May receive a survey from Mazda. We would be grateful if you could fill out the survey and share your positive feedback.

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