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Lou Fusz Mazda
Saint Louis, MO
2,755 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
#wecanreplacethecarnotthecustomer
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
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Showing 2,755 reviews
March 25, 2025
Had a great experience, everyone was very friendly and helpful, especially Moe, finance, and insurance helpful, especially Moe, finance, and insurance More
by marosebrough
Verified Customer
March 24, 2025
My husband and I had a great experience. Kyle, Nicole and Kim were very personable. Kyle Kincaid was very knowledgeable about the car we were interested in. We highly recommended going to th Kyle, Nicole and Kim were very personable. Kyle Kincaid was very knowledgeable about the car we were interested in. We highly recommended going to this dealership! We could’ve gone to a Mazda dealer 45 minutes from us, but chose to drive almost 2 hours to Lou Fusz and have no regrets! More
by kdunn_04
March 22, 2025
Everyone was polite and courteous. I would refer anyone to go to your dealership. Good service from all involved, especially Moe. I would refer anyone to go to your dealership. Good service from all involved, especially Moe. More
by sgrand57
March 22, 2025
Polite & courteous employees. Employees were polite and courteous. Offered me a bottle of water while I waited for my sales rep, Moe. Wait was only a minute and Moe took care of m Employees were polite and courteous. Offered me a bottle of water while I waited for my sales rep, Moe. Wait was only a minute and Moe took care of my needs and I was on my way. More
by sgrand57
March 21, 2025
I went to the dealership, and returned back within one week. Brett was the reason I returned. I had done my research, so I knew likely which car I wanted, but it was Brett's professionalism and customer week. Brett was the reason I returned. I had done my research, so I knew likely which car I wanted, but it was Brett's professionalism and customer service that made it easy to return. Meeting Zach, and their financial team were icing on the cake. On a Friday evening, the last day of the month, the team never rushed me out the door, and gave me the time I needed to make my decision. More
by chrisdeanna
March 18, 2025
I was impressed with Kyle Kincaid's very polite, sensitive, and professional attention to us when selling us the Mazda 3, He was patient in explaining to us how different features of the car worked. sensitive, and professional attention to us when selling us the Mazda 3, He was patient in explaining to us how different features of the car worked. The car broke down when the battery went completely dead and had to be towed. Kyle helped in making sure we got a rental car and had the car thoroughly checked out. He is a very good sales person to have at Lou Fusz Mazda. More
by warrenkf
March 17, 2025
Overall, my wife and I had a positive experience with our recent vehicle repair. The only negative comment would be that it took a bit longer to have the situation resolved than I thought it should have. recent vehicle repair. The only negative comment would be that it took a bit longer to have the situation resolved than I thought it should have. More
by MLOUDENSLAGER
Employees Worked With
March 16, 2025
We had a good experience with a purchase on 2/14/25. When we went to pickup the vehicle our salesman “insisted” he gave a key to me. That “never” happened & he caused confusion & frustration when he ha When we went to pickup the vehicle our salesman “insisted” he gave a key to me. That “never” happened & he caused confusion & frustration when he had the key & had sent it to get the key fob repaired. I don’t care to be accused of something when I was absolutely certain it never happened. Our salesman was Jamel at the Lou Fusz on Lindbergh. More
by cfeldmeier
March 16, 2025
I was pleased with the service that I received, very professional and was informed about the status of the service. I would recommend this service professional and was informed about the status of the service. I would recommend this service More
by Renee
Employees Worked With
March 15, 2025
They did everything I needed and it was done right and in a reasonable amount of time. They kept me updated while I was there also. a reasonable amount of time. They kept me updated while I was there also. More
by jhitt1965
Employees Worked With
