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Lou Fusz Mazda

Saint Louis, MO

4.7
2,749 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. #wecanreplacethecarnotthecustomer
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925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,751 reviews

June 29, 2023

Price discrepancies found on invoice. Costs are higher across the board but I don’t feel like there’s a corresponding increase in quality. Complementary services on the invoice but neve More

by jphpurdue
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Service desk people
Jun 30, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

June 29, 2023

Had a bolt in my tire. They got me in and out in a decent amount of time. Greatly appreciated! I was leaving to drive out of town the next day. More

by pufnstuf666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Jun 30, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

June 29, 2023

Kim was a pleasure to work with when we bought our car! She made everything a smooth go! More

by marcimm
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Luraschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Insalaco
Jun 30, 2023 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

June 29, 2023

The staff is very friendly and knowledgeable, but did not provide many updates during the service appointment. More

by ncyehlik
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Lou Fusz Mazda responded

We appreciate you. Thank you for choosing our store, and we will be passing your message along!

June 29, 2023

Our sales person was excellent, a very pleasant and professional experience . He answered all my questions and we would definitely recommend this dealer More

by WAD1945
Workmanship
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie was finance
Jun 30, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

June 29, 2023

The staff were great from start to finish. Friendly and knowledgeable. I recommend their staff and facility very highly. More

by franco5
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
Jun 30, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

June 29, 2023

Mo was good, showed us key features. He did not respond to my call though about the chrome delete. Only other complaint is the prep folks who washed the car, too much tire shine, ended More

by itsa6
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Lou Fusz Mazda responded

We appreciate you. Thank you for choosing our store, and we will be passing your message along!

June 27, 2023

The best dealership ever! !! I continue to have great service every time I visit them. More

by jercan20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

June 27, 2023

Kind,helpful, really enjoy the video and showing what it needs.and the kindness of it More

by cmpunk589
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abigail Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Napoli, Danny Insalaco, Macey Oates
Jun 29, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

June 25, 2023

forgot to mention that Dane was very polite and professional throughout the entire process. The asks Dane!!!!! More

by BARNHARTS2000
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Jun 26, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

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