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Lou Fusz Mazda

Saint Louis, MO

4.7
2,755 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. #wecanreplacethecarnotthecustomer
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925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,755 reviews

June 13, 2023

I had an appt to repair my tire. I arrive 15 min before my appt and I was told there was no one available to fix my tire. I left work earlier to have my tire repaired I left the tire More

by Derell Magee
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Jun 19, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

June 13, 2023

They are always friendly and helpful. They take care of you quickly. It is east to schedule your appointment. They also match coupons from other dealers, More

by Carla b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Jun 19, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

June 13, 2023

I gave 1 star because I'm not satisfied what I was looking for so that's why. I had issues for sales and the service department. I make mistake I gave Andrew 1 star but he deserves 5 star 🌟 I'm so so More

by Ilyas Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Lou Fusz Mazda responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

June 12, 2023

The business was clean and inviting, everyone was very pleasant and knowledgeable. It was a great car buying experience. More

by carmonella1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Insalaco
Jun 19, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

June 12, 2023

I had a very good experience with this dealership. Everyone was very professional and friendly. Jamel answered all my questions without hesitation. More

by roztoday1
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Lou Fusz Mazda responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

June 11, 2023

Everyone is nice and wait time for for car was just what they said. Will be back More

by saintsevans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Jun 19, 2023 -

Lou Fusz Mazda responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

June 11, 2023

We had a very good experience, the sales person was extremely helpful and knowledgeable. Just a good all around experience. More

by WAD1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Lou Fusz Mazda responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

June 10, 2023

The best salesman,thanks for Jemal. Good service advisor. The Mazda CX5 one of the best car. More

by garrimkr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Lou Fusz Mazda responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

June 10, 2023

The company was extremely helpful and detailed about the issues with my vehicle. I appreciated the mechanics working with my son and I. I would recommend Lou Fusz to others. More

by mcwjacky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean & Dana
Jun 19, 2023 -

Lou Fusz Mazda responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

June 09, 2023

The care and attention is evident when getting service at Lou Fusz Mazda. I feel comfortable getting service there. More

by Jmjadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Jun 19, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

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