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Lou Fusz Mazda
Saint Louis, MO
2,756 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
#wecanreplacethecarnotthecustomer
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
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Showing 2,756 reviews
May 21, 2023
Lou Fusz rocks! I have no negatives to say about this dealer. Other than wishing there was a Lou Fusz closer to Jefferson county. 😉 I have no negatives to say about this dealer. Other than wishing there was a Lou Fusz closer to Jefferson county. 😉 More
by Ssheldon4313
Verified CustomerEmployees Worked With
May 18, 2023
Quick and easy. Staff was very helpful and friendly. Having access to a loaner is great! Staff was very helpful and friendly. Having access to a loaner is great! More
by fellah.slim
Employees Worked With
May 18, 2023
Everyone was very friendly and helpful! Moe was excellent! He wasn’t pushy at all; he really made sure that we loved the car prior to purchasing. Everyone made this experience so nice! Moe was excellent! He wasn’t pushy at all; he really made sure that we loved the car prior to purchasing. Everyone made this experience so nice! More
by RSCHWARTZ120
Employees Worked With
Other Employees :
Moe had a supervisor who also assisted. I cannot remember his name but want to be sure he gets credit for amazing customer service as well!
May 17, 2023
My first impression was that it seemed like a lot of empty floor space. I waited a couple minutes at the empty reception desk before the Sales Manager greeted me and everything was smooth from then on. empty floor space. I waited a couple minutes at the empty reception desk before the Sales Manager greeted me and everything was smooth from then on. Zack and Moe made me feel like they really wanted my business and made extra efforts to get it, like tracking down the used car I was there to see. More
by mayneweyer2310
May 17, 2023
Excellent customer service! Fantastic lounge are while you wait. Quick turnaround time in the service department. Best dealership I’ve ever dealt with. Fantastic lounge are while you wait. Quick turnaround time in the service department. Best dealership I’ve ever dealt with. More
by pufnstuf666
May 16, 2023
Very fast service. Staff is courteous and informative. Like watching progress on the app and getting emails Staff is courteous and informative. Like watching progress on the app and getting emails More
by clcarter04
May 15, 2023
Bought a 2020 vehicle Haven’t made a payment or paid taxes had to take it in to be serviced. Engine light came on. Was told thank God I bought extended coverage and they couldn’t even waive the deductib taxes had to take it in to be serviced. Engine light came on. Was told thank God I bought extended coverage and they couldn’t even waive the deductible … still in a bind cause it’s still sounding rough I need to set an appointment bit I will not deal with Lou Fusz and I’m making sure everyone knows More
by jamandjelly98
May 14, 2023
I generally love this dealership. All the staff are always helpful, friendly and courteous. But, I have off-white leather seats. This is the 2nd time I've noticed black grease stains All the staff are always helpful, friendly and courteous. But, I have off-white leather seats. This is the 2nd time I've noticed black grease stains left on my off-white seats after having my car serviced. Not good. :( More
by maplenow333
Employees Worked With
I don't remember their names
