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Lou Fusz Mazda

Saint Louis, MO

4.7
2,767 Reviews

925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,767 reviews

May 21, 2023

Lou Fusz rocks! I have no negatives to say about this dealer. Other than wishing there was a Lou Fusz closer to Jefferson county. 😉 More

by Ssheldon4313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Luraschi
May 22, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

May 21, 2023

Clean, bright, spacious area that was very appealing. Sales and service both friendly and helpful. More

by cjinsalaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Krankel, Jamel Gipson
May 22, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

May 18, 2023

Everyone was very friendly and helpful! Moe was excellent! He wasn’t pushy at all; he really made sure that we loved the car prior to purchasing. Everyone made this experience so nice! More

by RSCHWARTZ120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe had a supervisor who also assisted. I cannot remember his name but want to be sure he gets credit for amazing customer service as well!, Moe Daoud, Kim Coffman
May 19, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

May 18, 2023

everything was quick & easy…the people were so nice, helpful, & got things done asap! thanks for everything ! More

by any1can1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
May 19, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

May 18, 2023

Quick and easy. Staff was very helpful and friendly. Having access to a loaner is great! More

by fellah.slim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Luraschi
May 19, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

May 17, 2023

Excellent customer service! Fantastic lounge are while you wait. Quick turnaround time in the service department. Best dealership I’ve ever dealt with. More

by pufnstuf666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Higdon, Macey Oates
May 19, 2023 -

Lou Fusz Mazda responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

May 17, 2023

My first impression was that it seemed like a lot of empty floor space. I waited a couple minutes at the empty reception desk before the Sales Manager greeted me and everything was smooth from then on. More

by mayneweyer2310
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Moe Daoud, Zach Higdon, Nichole Derleth
May 19, 2023 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

May 16, 2023

Very fast service. Staff is courteous and informative. Like watching progress on the app and getting emails More

by clcarter04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud, Nichole Medsker
May 19, 2023 -

Lou Fusz Mazda responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

May 15, 2023

Bought a 2020 vehicle Haven’t made a payment or paid taxes had to take it in to be serviced. Engine light came on. Was told thank God I bought extended coverage and they couldn’t even waive the deductib More

by jamandjelly98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew Cohen, Kim Coffman
May 15, 2023 -

Lou Fusz Mazda responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

May 14, 2023

I generally love this dealership. All the staff are always helpful, friendly and courteous. But, I have off-white leather seats. This is the 2nd time I've noticed black grease stains More

by maplenow333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember their names
May 15, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

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