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Lou Fusz Mazda

Saint Louis, MO

4.7
2,756 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. #wecanreplacethecarnotthecustomer
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925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,756 reviews

May 14, 2023

I liked that we were not pressured to purchase the car. Andrew did not push us even thou we were two women. More

by arlenes1010
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

May 12, 2023

I pretty much knew what I wanted. They showed me what I asked for and helped with the financing. More

by eoberheim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Napoli
May 12, 2023 -

Lou Fusz Mazda responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

May 12, 2023

Wonderful experience. I whole process was fast and easy. I would definitely recommend Lou Fusz to my family and friends. More

by sangelastaples123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Napoli
May 12, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

May 11, 2023

They took excellent care of me. Was very patient when I gave them a huge long list of things to take a look at. More

by Sonja.jean419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
May 11, 2023 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

May 10, 2023

Dealership is very nice with a wide range of new and used cars. However, I wasn’t particularly fond of the finance manager pushing for a larger down payment from me. More

by Big Z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Napoli
May 10, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

May 10, 2023

Service was good. Employees were friendly and professional. The waiting room was comfortable and provided drinks, coffee and water. More

by yvonne.rivers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

May 10, 2023

Good service and hours of availability. Communication and availability on the phone could be improved. More

by hmilesiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center Rep.
May 10, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

May 09, 2023

Awesome and friendly customer service! Everyone is super friendly and helpful. I highly recommend them if you are looking for a dealership that is welcoming, caring, knowledgeable, and re More

by magnusonn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Insalaco
May 10, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

May 09, 2023

It was the smoothest experience I have ever had at a dealership. Everyone was pleasant and very easy to deal with. Thank you guys More

by jjhawthrone3924
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

May 09, 2023

Very fast staff is really friendly and Fac is really clean they make you really trust dropping your vehicle More

by Brittney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
May 10, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

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