Back

Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,042 Reviews

2,042 Reviews of Lou Fusz Mazda - Service Center

Sort by
May 10, 2022

Happy with the work. They showed what needed to be done and what could wait. More

by DORIECALLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember name of Woman in Service. She was very helpful
May 11, 2022 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review! We are happy to work with you and we look forward to seeing you again!

May 09, 2022

Very friendly. They also worked with me with my financial situation. Very fast too. Most definitely will return. Thank you! More

by candise123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot her name.
May 11, 2022 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review! Thank you for your kind words. We look forward to seeing you again!

May 06, 2022

The entire service team was great! The team kept me informed through my service process. More

by Madisos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Watkins
May 09, 2022 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We are happy to have you in our store and we look forward to seeing you again soon!

May 05, 2022

The dealership, where I bought my 2015 Mazda 3 Hatchback, is superb in sales and service, but hampered by Mazda company policy of linking safety equipment ( backup camera ) with high tech unnecessary electro More

by CAHAPKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shaun
May 06, 2022 -

Lou Fusz Mazda responded

Thank you for taking the time to being this to our attention. We will be passing your message along to management, and we hope to see you again.

May 03, 2022

They kept us updated through the time it took to fix our car. Called us before any work was done to make sure it was ok to do More

by BAKER92077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn in service
May 06, 2022 -

Lou Fusz Mazda responded

Thank you so much for taking the time to leave us a kind review. We appreciate you choosing our store and we look forward to seeing you again in the future!

May 02, 2022

Robin was great and very informative! I love coming to Lou Fusz Mazda for all my services. I never feel pressured and I love the staff there! More

by swalsh0918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin
May 06, 2022 -

Lou Fusz Mazda responded

We are happy to hear about your experience in our store, and we look forward to seeing you again!

May 01, 2022

Thank you for a great experience. I appreciate great customer service. Your maintenance service department staff is awesome. More

by Lolitham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
May 02, 2022 -

Lou Fusz Mazda responded

We appreciate you! Thank you for choosing our store and we look forward to seeing you again!

April 28, 2022

Generally thorough. Last service was really disappointing. Nearly 2 hrs for an oil change and tire rotation More

by jcmeyer8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
May 02, 2022 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review and bringing this issue to our attention. We will be passing your message along to management and we hope to see you again!

April 28, 2022

Excellent customer service. I love the videos that explain what happened throughout. I felt like I was part of the process. More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Lou Fusz Mazda responded

Thank you! We are happy to serve you in our store and we look forward to serving you again! We appreciate you.

April 28, 2022

Everyone was very courteous. I appreciate the video of my car’s current condition. Thank you! More

by jwatson19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t see the ladies who helped me and I don’t have the name of the service rep.
May 02, 2022 -

Lou Fusz Mazda responded

We are happy to have you as our customer, and we look forward to seeing you again. Thank you for taking the time to leave us a kind review!

...
100
...