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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,042 Reviews

2,042 Reviews of Lou Fusz Mazda - Service Center

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April 26, 2022

I’m new to my Mazda CX-5. I am visiting in St. Louis and had an issue with one of my tires. I called Lou Fusz Mazda, they got me right in and took care of my vehicle...Thank y More

by selindagraham@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Apr 27, 2022 -

Lou Fusz Mazda responded

We appreciate you as our customer. We are happy to serve you and we look forward to serving you in our store again!

April 26, 2022

Excellent service. My car has only been serviced by the Lou Fusz dealership. I will continue to go there. More

by WANDA.MEBANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn and Stephanie
Apr 27, 2022 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We appreciate you coming into our store and we look forward to seeing you again!

April 25, 2022

Everybody on staff has been great to me and kept to schedule. Good dealership, and I’m glad I bought my new 2015 MAZDA 3 there. But the design of the radio and backup camera is a huge defect. More

by CAHAPKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun
Apr 27, 2022 -

Lou Fusz Mazda responded

Thank you for bringing this to our attention. We will be passing your message along to management!

April 25, 2022

The service was professional as completed as promised. Dane, my service advisor, clearly explained the work that needed to be done and it was completed in a timely manner. More

by thomasfrederickkeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane, service advisor
Apr 25, 2022 -

thomasfrederickkeller responded

Another good experience with the Lion Fusz service department…I trust their expertise.

April 25, 2022

Work done on time. Liked video of inspection. All seemed very reasonable. No surprises is good. More

by SNIDERJ4488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Riley, John Napoli
Apr 27, 2022 -

Lou Fusz Mazda responded

Thank you for your kind review! We look forward to seeing you again!

April 22, 2022

Service was prompt and inspection comes with a video! Shawn was friendly and went above and beyond to help me sort out a documentation error from the other dealer. Facility was clean and accommodating. More

by JennyV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Apr 25, 2022 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We appreciate you choosing our store and we look forward to seeing you in our store again!

April 22, 2022

Convenient and friendly. Did great getting a loaner car. Prompt service. Glad I choise to get service there More

by sheelpathak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Apr 25, 2022 -

Lou Fusz Mazda responded

We appreciate you! We are happy to hear about your great experience in our store and we look forward to seeing you again in the future!

April 21, 2022

The staff was friendly and helpful, I liked the fact that a video was sent to me outlining the repairs being done and also recommended future repairs. More

by edman_derrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Apr 25, 2022 -

Lou Fusz Mazda responded

We are happy to serve you in our store and we look forward to serving you again! We appreciate all of your kind words. Thank you!

April 21, 2022

I love my Mazda3 Hatchback Turbo & the salesman who recommended this car must have known it. Lou Fusz has great customer service. We will be back to buy a CX9 this season, hopefully my salesman is stil More

by jeannetteross85
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Whitney Repple, Salvador Garcia
Apr 25, 2022 -

Lou Fusz Mazda responded

Thank you! We are happy to have you as our customer, and we look forward to seeing you in our store again!

April 20, 2022

Always courteous and work completed in timely manner. Whether I wait or drop off they keep me up to date on progress More

by MARKVLEISIDES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn DeGrasso
Apr 25, 2022 -

Lou Fusz Mazda responded

Thank you! We are happy to have you as our customer, and we look forward to seeing you in our store again!

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