Lou Fusz Mazda - Service Center

Polite, efficient and professional. On line scheduling was great but the team did not get the email was great but the team did not get the email More

Very disappointed. 1) It appears that Lou Fusz's policy is to look at your service in order to recommend service. I changed my air filter 4 months ago and it is still very clean but you recommended a chang is to look at your service in order to recommend service. I changed my air filter 4 months ago and it is still very clean but you recommended a change. 2) My car wasn't wash although your policy is complimentary car was. 3) The price of my service when I booked it was $109. The final bill was $176.90. I inquired about the tire rotation and balance pricing on the screen at your location and on the appt setup as $59.99 but the bill was $69.99. When I asked the lady about that she blamed it on Madza. My question to her was. Aren't you Madza. $12 plus for shop supplies for an oil change and balance. What is that about? Overall, my experience was a very sad one for a simple oil change and tire rotation with balance. What is this world coming to when people can justify simple maintenance as rocket science. I'm not opposed to making money but this is absurd. More

Very easy to create appointments and usually have loaner cars available. Fast and courteous service. cars available. Fast and courteous service. More

Great service. Quick and thorough service. Will use in the future for my car needs. the future for my car needs. More

Lou Fusz goes beyond doing what is needed to fix any problem, Great Service Always! problem, Great Service Always! More

They are willing to work with you and will give you a car to go home. The service manager Sean is extremely helpful. to go home. The service manager Sean is extremely helpful. More

The team was excellent as usual and completed the required work in a timely manner required work in a timely manner More

From the first call Shawn DeGrasso was excellent in communication and handling my transmission issues. It wasn’t easy as it was difficult to diagnose. I eventually needing to take my car back to get th communication and handling my transmission issues. It wasn’t easy as it was difficult to diagnose. I eventually needing to take my car back to get the transmission replaced. Shawn listened, did not BS me and me feel valued throughout the process. More

The manager there is very rude, disrespectful & not concerned about solving the problems I had. concerned about solving the problems I had. More

Don’t always trust what dealership says. Said no brakes needed and I did perod needed and I did perod More