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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,042 Reviews

2,042 Reviews of Lou Fusz Mazda - Service Center

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March 05, 2021

Great service. Shawn was extremely helpful and made things easy.Only complaint is with this review requirement for a 25 word minimum so bla bla More

by danchatfield830
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Mar 10, 2021 -

Lou Fusz Mazda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

March 02, 2021

As always it is a very pleasant experience to come to Lou Fusz, they are ready to help, always polite, accurate, in addition to the Service Team the support staff is wonderful. More

by MTHOMPSON15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Schankman
Mar 10, 2021 -

Lou Fusz Mazda responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

March 02, 2021

Service was great, everything done in a timely manner! Would recommend people to come to this service department. Facility looks very nice, clean and modern! More

by Mravanh221920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Harman
Mar 10, 2021 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

March 01, 2021

I called for a last minute appointment and the staff accommodated me for an urgent service matter. The staff is always, friendly and helpful. I would buy another Lou Fusz vehicle without hesitation. More

by Givengracesince71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Pedroley
Mar 10, 2021 -

Lou Fusz Mazda responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

February 22, 2021

Shawn in the service department was very accommodating! He made sure my car was fixed and good to go. . in no time! I think they went out of their way to contact Mazda about the problem and then they wor More

by R0DE000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Luraschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Degrasso, John Harman
Feb 25, 2021 -

Lou Fusz Mazda responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

February 21, 2021

Quick, efficient and prioritized services for me. There was good explanation of everything that needed done. They also prepped me for future service. Very friendly!! More

by cavemargem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, Matt Kolwyck
Feb 25, 2021 -

Lou Fusz Mazda responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

February 19, 2021

I have always been able to rely on a terrific experience at Lou Fusz Mazda. Thank you for nearly 22 years of exceptional service. Deanna More

by DEANNASNOWDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy & the man with beautiful manners and enthusiasm who works behind the scenes rangling and washing cars. , Shawn Degrasso, John Harman
Feb 25, 2021 -

Lou Fusz Mazda responded

Thank you so much for your business over the last 22 years! We appreciate you and look forward to 22 more Deanna!

February 10, 2021

It’s easy to see where to enter for service which is important when you’re pulling in from the street. I was greeted as soon as I stepped into the office by friendly people. Everyone is polite and h More

by sandals88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Young lady that was there when I arrived at 7am and when I picked up at 4:45. She was very helpful and brought my vehicle up and warmed it up for me. , Shawn Degrasso
Feb 25, 2021 -

Lou Fusz Mazda responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

February 05, 2021

customer service rep was nice repair service as fast. There’s always someone to greet me when I pull in and in the lobby, I Was treated with the utmost respect. More

by michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Madding
Feb 25, 2021 -

Lou Fusz Mazda responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

February 04, 2021

I’ve always admired the quick response, and personal attention to my vehicle’s needs. I highly recommend Fusz Mazda. They’ve won a customer for life. More

by RP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Harman
Feb 25, 2021 -

Lou Fusz Mazda responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

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