Lou Fusz Mazda - Service Center

Always a pleasure to visit the dealership... spacious inside, never any issues parking when I need service, clear directions and clean. The one thing that was frustrating was my expectations were that th inside, never any issues parking when I need service, clear directions and clean. The one thing that was frustrating was my expectations were that the service would take about 30 minutes, based on a call I made. The service took close to an hour instead and I was not informed of what the software update entailed. More

Every time I’m here I’m so grateful for the kindness, speed and quality of service. I never feel pressured or like I’m having to make decisions I’m not ready for or that are in un necessary speed and quality of service. I never feel pressured or like I’m having to make decisions I’m not ready for or that are in un necessary More

Not very happy with this visit, been coming here for years would have a few minor issues with the service department but this just takes the cake 2 day's after getting an oil change tune up and battery years would have a few minor issues with the service department but this just takes the cake 2 day's after getting an oil change tune up and battery service I go to pull my car out of my garage and there's all my oil on the floor couldnt drive it afraid It would blow the motor, called the dealership and service Shawn he told me he would send a tow truck this was at 12:30 it is now 2:00 and I haven't heard a word from anyone, my Husband continued to call , still sitting and waiting on the the tow. More

This is the worst visit for me. I have charged 170$ for work but they didn’t do anything. The purpose I visited to get my floor filled with water and they didn’t even take water out and the he said they ar work but they didn’t do anything. The purpose I visited to get my floor filled with water and they didn’t even take water out and the he said they are not responsible for that if that’s the case you should have told me before taking car More

They were very polite and helpful. They didn’t do anything without checking with me first. I would return to have them service my car. anything without checking with me first. I would return to have them service my car. More

Very pleasant and timely service! Lounge was comfortable and service was completed quickly. I will return when I need additional service for my Mazda 6. and service was completed quickly. I will return when I need additional service for my Mazda 6. More

EVERY TIME I GET WORK DONE, I ASKED FOR SHAWN DEGRASSO HE IS VERY PATIENCE WITH YOU, HE LETS YOU KNOW WHAT TO DO AND OVERALL HE IS VERY TRUTHFUL WITH YOU ABOUT YOUR VEHICLE. THATS WHAT I LIKE ABOUT HIM. IS VERY PATIENCE WITH YOU, HE LETS YOU KNOW WHAT TO DO AND OVERALL HE IS VERY TRUTHFUL WITH YOU ABOUT YOUR VEHICLE. THATS WHAT I LIKE ABOUT HIM. More

My car was serviced quickly and I was on my way in less that an hour. This service included a number of free check that caught a couple of items that I was unaware of and needed attention. that an hour. This service included a number of free check that caught a couple of items that I was unaware of and needed attention. More

Definitely a dealership we rly on; currently have 3 Mazdas in the household. Frequently refer other owners or buyers to the dealership for service or sales. Mazdas in the household. Frequently refer other owners or buyers to the dealership for service or sales. More

I am VERY SATISFIED with the service I received with my car. John helped me through a HARD time . He was VERY VERY POLITE and so was the lady who helped me with the loaner car. Answered all my questions an car. John helped me through a HARD time . He was VERY VERY POLITE and so was the lady who helped me with the loaner car. Answered all my questions and did the thinking for me. BOTH OF THEM WERE GREAT.. Took care of me and my car. It's running GREAT.. Thank You So Much !!! Happy Holidays to each and everyone of you !! More