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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,051 Reviews

2,051 Reviews of Lou Fusz Mazda - Service Center

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April 27, 2020

Great and quick experience! John was very helpful in getting me in and out in a timely manner. He also provided me with exceptional customer service! More

by dacq62
Recommend Dealer
Yes
Employees Worked With
John Harman
May 20, 2020 -

Lou Fusz Mazda responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

April 24, 2020

The best dealership in the world, Sean my service rep is the best👍🏾 They’ve always treated me first class and I won’t use another deaker🙏🏾 More

by mb4807
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
May 20, 2020 -

Lou Fusz Mazda responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

April 23, 2020

Shawn DeGrasso is why we keep returning to Lou Fusz Mazda. He is absolutely the best, most thorough, friendliest customer service person on earth. He never fails to give us the most courteous attention More

by JRCHAYAT
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
May 20, 2020 -

Lou Fusz Mazda responded

Thanks for the kind review. Let us know if we can help with anything else.

April 23, 2020

They are always friendly and communicate with reminders of service needed on my vehicle. They are convenient as well. I use them because they match competitor coupons and do a good job. Love the concierge More

by Carla b
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
May 20, 2020 -

Lou Fusz Mazda responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

April 20, 2020

The Mazda service department was great as always! I dropped my car off and was called when it was ready for pick up. Very quick and easy process! More

by Shelly
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
May 20, 2020 -

Lou Fusz Mazda responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

April 20, 2020

Everyone I have ever interacted with in service has been nothing but extremely nice and helpful! Shawn is always great to work with. Thank you More

by isheinbe
Recommend Dealer
Yes
Employees Worked With
Roy, Shawn Degrasso
May 20, 2020 -

Lou Fusz Mazda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

April 16, 2020

Great service in difficult times I scheduled service for my CX5. Because of the social distancing orders, I was able to take advantage of the concierge service for pickup and return o More

by LOCKHARTLS92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Linneman, Shawn Degrasso, John Harman
May 20, 2020 -

Lou Fusz Mazda responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

April 16, 2020

Emission inspect 04/15/20 20 minute max in & out. Newly remodeled wait area. Fusz responding well in difficult times. Bought last 3 cars from Fusz. Always have had great expe More

by Mazda Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Harman
May 20, 2020 -

Lou Fusz Mazda responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

April 09, 2020

Recall Visit I came in for a recall on my vehicle. As always, I received great care and service! I don't have to visit often and that's a testament to the service More

by LAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
May 20, 2020 -

Lou Fusz Mazda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

April 08, 2020

Love the service everyone was very friendly and helpful even with the hardships we all are going through. Makes me have no problem with continuing getting my car service with them More

by millerashley1989
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
May 20, 2020 -

Lou Fusz Mazda responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

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