2,051 Reviews of Lou Fusz Mazda - Service Center
Great and quick experience! John was very helpful in getting me in and out in a timely manner. He also provided me with exceptional customer service! getting me in and out in a timely manner. He also provided me with exceptional customer service! More
Shawn DeGrasso is why we keep returning to Lou Fusz Mazda. He is absolutely the best, most thorough, friendliest customer service person on earth. He never fails to give us the most courteous attention Mazda. He is absolutely the best, most thorough, friendliest customer service person on earth. He never fails to give us the most courteous attention possible. We even purchased a Mazda here for our daughter, who lives in Evansville, IN. More
They are always friendly and communicate with reminders of service needed on my vehicle. They are convenient as well. I use them because they match competitor coupons and do a good job. Love the concierge of service needed on my vehicle. They are convenient as well. I use them because they match competitor coupons and do a good job. Love the concierge service. More
The Mazda service department was great as always! I dropped my car off and was called when it was ready for pick up. Very quick and easy process! dropped my car off and was called when it was ready for pick up. Very quick and easy process! More
Everyone I have ever interacted with in service has been nothing but extremely nice and helpful! Shawn is always great to work with. Thank you nothing but extremely nice and helpful! Shawn is always great to work with. Thank you More
Great service in difficult times I scheduled service for my CX5. Because of the social distancing orders, I was able to take advantage of the concierge service for pickup and return o I scheduled service for my CX5. Because of the social distancing orders, I was able to take advantage of the concierge service for pickup and return of my vehicle. It was a great comfort to see a familiar face from the service department arrive at my home. We had a pleasant exchange ( I think he was happy to see me, too) and the drove away in my car. A few hours later the same rep returned my car, freshly washed and vacuumed. I think it looked even better than when I have taken it in for service in the regular way. Thank you, Shawn, and all Lou Fusz friends. More
Emission inspect 04/15/20 20 minute max in & out. Newly remodeled wait area. Fusz responding well in difficult times. Bought last 3 cars from Fusz. Always have had great expe 20 minute max in & out. Newly remodeled wait area. Fusz responding well in difficult times. Bought last 3 cars from Fusz. Always have had great experience! More
Recall Visit I came in for a recall on my vehicle. As always, I received great care and service! I don't have to visit often and that's a testament to the service I came in for a recall on my vehicle. As always, I received great care and service! I don't have to visit often and that's a testament to the service provided. More
Love the service everyone was very friendly and helpful even with the hardships we all are going through. Makes me have no problem with continuing getting my car service with them even with the hardships we all are going through. Makes me have no problem with continuing getting my car service with them More