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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,051 Reviews

2,051 Reviews of Lou Fusz Mazda - Service Center

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March 23, 2020

They were nice. It was a quick service l was very pleased. Also they wash my vehicle l was HAPPY l have to go to the carwash.😊 More

by CYNTHIANEAL
Recommend Dealer
Yes
Employees Worked With
Joshua Hinson
Apr 07, 2020 -

Lou Fusz Mazda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

March 23, 2020

Josh was efficient and proactive in making all needed service for my CX5 got done. When there was an issue found with the water pump, he was able to have much of expense taken care of, saving me a substa More

by JANCAVENDER
Recommend Dealer
Yes
Employees Worked With
Joshua Hinson
Apr 07, 2020 -

Lou Fusz Mazda responded

Thank you for the 5 star rating! We really do appreciate your business and look forward to serving you again in the future!

March 23, 2020

Beautiful exiting room, friendly service workers and fast service! I will come back every time I need service and I will definitely recommend to people More

by Lfiquettelisa
Recommend Dealer
Yes
Employees Worked With
Tim Alge
Apr 07, 2020 -

Lou Fusz Mazda responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

March 18, 2020

Arrived for routine maintenance. Shawn Degrasso took Arrived for routine maintenance. Shawn Degrasso took immediate care of me and also correctly set my maintenance reminder while I observed. Great ser More

by SARGEU-T
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Apr 07, 2020 -

Lou Fusz Mazda responded

Reviews like yours are truly a breath of fresh air! We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.

March 18, 2020

Very pleasant visit quick service I will return when parts arrive excellent place and polite helpful staff thanks new look and nice atmosphere easy access More

by TRNEHRKORN
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Apr 07, 2020 -

Lou Fusz Mazda responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

March 17, 2020

Great service! They were friendly and got my oil change done quickly and washed my car. They also have me a repair estimate for my daytime running light and offered to fix it. All in all, it was a good exp More

by Evelyn R.
Recommend Dealer
Yes
Employees Worked With
Julie Reichert
Apr 07, 2020 -

Lou Fusz Mazda responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

March 16, 2020

They are always very efficient and friendly. They communicate clearly what my car needs. They are very thorough and trust worthy. They are also timely with services too. More

by mberg0913
Recommend Dealer
Yes
Employees Worked With
Julie Reichert
Apr 07, 2020 -

Lou Fusz Mazda responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

March 16, 2020

As usual service was fast and the people courteous. We left the dealership to run errands and have lunch and before we were done we got a call that our vehicle was ready. This experience is why we always More

by Scotez
Recommend Dealer
Yes
Employees Worked With
Joshua Hinson
Apr 07, 2020 -

Lou Fusz Mazda responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

March 16, 2020

They provide Great service. I was able to book an appointment same day and get the issue resolved in about 25 minutes. Very Happy with the service department. More

by twors88
Recommend Dealer
Yes
Employees Worked With
John Harman
Apr 07, 2020 -

Lou Fusz Mazda responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

March 15, 2020

Service visit Every visit to the service center has always been excellent. The service rep was very knowledgeable and informative. The customer waiting area is sp More

by dtln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Alge, Liya Abraham
Apr 07, 2020 -

Lou Fusz Mazda responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

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