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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,051 Reviews

2,051 Reviews of Lou Fusz Mazda - Service Center

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January 30, 2020

Fast and great service as usual Amazing new remodeling. Very nice large waiting room. Miss the hot chocolate but still nice selection. They took me without a reservation and did a t More

by RDGRATER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liya Abraham
Feb 13, 2020 -

Lou Fusz Mazda responded

Liya, thank you so much for the review. We will pass on the info on the hot chocolate. We appreciate you choosing Fusz. We value your business so much!

January 28, 2020

Very professional Excellent service. I am consistently happy with the service from Lou Fusz Mazda. I also appreciate their timeliness. The work is always finished when More

by LISAPOTTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, John Harman
Feb 13, 2020 -

Lou Fusz Mazda responded

You are the best! Thank you so much for your review.

January 28, 2020

Great! My battery died and I couldn't drive to the dealership, so I was able to get an appointment for the end of the day and arranged to have my car towed t More

by HOLLY.GRASSEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Hinson, John Harman
Feb 13, 2020 -

Lou Fusz Mazda responded

Thank you for sharing your experience with us. We know how bad it can be without a drive-able vehicle. We are so happy you are back on the road. If there is anything else you need in the future please let us know.

January 28, 2020

They were very friendly, answered my questions about what I needed to do and advised me about what service I needed to do and when. More

by liesshome
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean in service, John Harman
Feb 13, 2020 -

Lou Fusz Mazda responded

Thank you for sharing your experience. We value your business.

January 22, 2020

I feel I was mislead regarding the total cost.Julie showed me the estimate and pointed to $1200.. I didn’t realize this was a subtotal. The total was on back of the paper$2200! I should have read it c More

by redgoop
Recommend Dealer
No
Employees Worked With
Shawn Degrasso, Joshua Hinson, Julie Reichert
Feb 13, 2020 -

Lou Fusz Mazda responded

We will pass this onto our team. Thank you for letting us know. We value your business.

January 21, 2020

I absolutely love you guys. Always friendly, helpful great advice and attention to details. Always great service and work done on my vehicle. Wouldn't even dream of taking any vehicle I get any More

by awallace651
Recommend Dealer
Yes
Employees Worked With
Nichole Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Degrasso
Feb 13, 2020 -

Lou Fusz Mazda responded

This is the way it should be :) We value your business very much! Thank you so much for taking the time to leave us a review. We look forward to helping you again soon.

January 21, 2020

Got oil change Shawn was great and professional as always!! Fast service and very friendly. He called to let me know of xtra needed maintenance but wasnt pushy. More

by CHRIS.BARNES2
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 13, 2020 -

Lou Fusz Mazda responded

Chris, thank you! We appreciate you!

January 17, 2020

Thank you for the tour of the the renovated facilities, looks amazing! It’s always easy to make a convenient appointment and the service is great! More

by Matt
Recommend Dealer
Yes
Employees Worked With
Julie Reichert
Feb 13, 2020 -

Lou Fusz Mazda responded

We are so happy you like our new building. We appreciate you very much and look forward to seeing you again soon.

January 16, 2020

Best service department in the County. Friendly and absolutely professional. Staff are also willing to make suggestions anticipating future service appointments. Vehicle is always ready on time. More

by JAWI96
Recommend Dealer
Yes
Employees Worked With
John Harman, Julie Reichert
Feb 13, 2020 -

Lou Fusz Mazda responded

You are the best! We appreciate you bringing your vehicle to us for service. If there is anything you need please let us know.

January 15, 2020

Shawn Degrasso has been providing my family and vehicles outstanding service for more than 30 years he is why I keep coming back thank you More

by TPDMASTERS
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, Jason Childress
Feb 13, 2020 -

Lou Fusz Mazda responded

Thank you so much for the kind words about Shawn. We look forward to serving you for 30 more! Thank you for your business.

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