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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,051 Reviews

2,051 Reviews of Lou Fusz Mazda - Service Center

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December 16, 2019

Awesome service dept I’m very pleased with this location’s service advisors, atmosphere and ambience. I’m glad to be a Mazda owner and grateful for your upgrades and ameni More

by STYLN8765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the review and we value your business. We appreciate you taking the time out of your schedule to write a such a wonderful review. We look forward to seeing you at our dealership again soon. Please feel free to reach out to us if there is anything you need in the future.

December 16, 2019

Fantatsic Shawn is always amazing and takes good care of my booger (green Mazda 2). Thanks for always keeping him in good shape and recommending work to make th More

by modernmover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lane
Feb 25, 2020 -

Lou Fusz Mazda responded

Your feedback is very important to us! Thank you so much for taking the time to leave us a review. We value your business and look forward to seeing you at our dealership again soon!

December 12, 2019

Excellent!! Best service I’ve received at a Mazda dealership. Waiting area was comfortable and clean. Team members were prompt and communicative. I will be return More

by LizR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

December 10, 2019

Great service! I worked primarily with Josh who absolutely went above and beyond to make a super stressful event much less stressful. I was in, out, and gone in less More

by Cmatsche0788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

December 05, 2019

Always helpful and informative I typically work with Shawn and/or Julie and they are both top-notch! They both take time to explain the work/maintenance to be done and cost. More

by BBROSS73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie , Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for the kind review. Let us know if we can help with anything else.

December 01, 2019

Great experience Had oil change and everything was timely and done well. John kept me up to date on progress and recommendations. The new updated dealership was grea More

by amberj620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Harman
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

November 29, 2019

Honest service - Lou Fusz does not try to squeeze extras Excellent description of items that would come up in the future with no pressure to buy more services than necessary. Nice waiting room. Does not op More

by dmccspae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

We're delighted to hear that you think so! Thanks for coming in to see us!

November 26, 2019

It was good The service was as always good. I always bring my cars in for service at Lou Fusz. The people in that department are was dependable. More

by LUFERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for reviewing your experience! We're happy to hear that you enjoyed your time with us.

November 25, 2019

Continual updating to an older car! My car has had several major issues in the past 6 mths, but the folks at Mazda keep taking it back in and making sure it is fixed and fixed right. Ev More

by janaallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks!

November 25, 2019

Took three weeks to get my car back. People pleasant but the whole process took way too long. Three weeks to complete. I’ve never waited that long for any car. That’s all More

by valsny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.

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