Lou Fusz Mazda - Service Center

I trust the service center, but the new waiting room is bad The design of the waiting area is terrible. Employees surround it and walk thru it talking very loudly - you can’t watch tv or read. Annoying. That The design of the waiting area is terrible. Employees surround it and walk thru it talking very loudly - you can’t watch tv or read. Annoying. That being said, I’ve been going to Lou fusz Mazda for service for many years and they do really good work. I’ve never felt like they tried to sell me things I don’t need. I do hope that they look into cutting back on the amount of paper they use. More

Oil change/Tires The staff is extremely helpful and knowledgeable. They also appear to be looking out for my best interests and gave me a fantastic deal on new tires!! The staff is extremely helpful and knowledgeable. They also appear to be looking out for my best interests and gave me a fantastic deal on new tires!!! More

great start to finish had recall and major maintenance work required along with a window repair. brought the car in early morning and completed same day! loaner car provide had recall and major maintenance work required along with a window repair. brought the car in early morning and completed same day! loaner car provided which was huge. great experience. More

Great service. Very fast and efficient. Staff very friendly and knowledgeable. I will go back to Lou Fusz. Shawn is an awesome service advisor. Than k you service. Very fast and efficient. Staff very friendly and knowledgeable. I will go back to Lou Fusz. Shawn is an awesome service advisor. Than k you More

Statisfied customer Very pleased with my service and Shawn D. was off on Friday and left everything I place for the service I needed for my Mazda 6. I was pleased Very pleased with my service and Shawn D. was off on Friday and left everything I place for the service I needed for my Mazda 6. I was pleased More

new show room and service center Clean and welcoming new facility. Service desk and drop off area are too small - so it got crowded with the surge of customers while i was there. Clean and welcoming new facility. Service desk and drop off area are too small - so it got crowded with the surge of customers while i was there. More

100,000 mile checkup Shawn took phenomenal care of me and my car. It took a day to get into the shop and a day to get it fixed up. He kept me updated every step of the way Shawn took phenomenal care of me and my car. It took a day to get into the shop and a day to get it fixed up. He kept me updated every step of the way and checked with me before doing anything. More

50000 mile check Re-establishing trust with this department after a rather egregious error last visit. Was given a discount after a lengthy wait for a part due to i Re-establishing trust with this department after a rather egregious error last visit. Was given a discount after a lengthy wait for a part due to inclement weather conditions and a loaner vehicle. On the way home after service and tire replacement,low tire pressure warning activated...second consecutive visit with immediate post-service issue.. More

Amazing experience Everyone is so nice, friendly and helpful. They are quick with the service and answered all of my questions. More than anything, they made me feel at Everyone is so nice, friendly and helpful. They are quick with the service and answered all of my questions. More than anything, they made me feel at home and like there was no dumb question (I’m not a car expert). I honestly look forward to getting my car serviced here because it is always such a great experience! More

Great experience I always have a great experience when I come to Lou Fusz! The service is always quick, and the new customer lounge is very nice I always have a great experience when I come to Lou Fusz! The service is always quick, and the new customer lounge is very nice More