2,051 Reviews of Lou Fusz Mazda - Service Center
Quick and easy Fast In and out, no wait and loaner car was ready. Friendly personalized service. Thanks for making it quick and easy. I’ll be back. Fast In and out, no wait and loaner car was ready. Friendly personalized service. Thanks for making it quick and easy. I’ll be back. More
Honest The reason I buy my cars from Lou Fusz is I trust your service. I drive a long way to travel to your store and have several dealerships by my house bu The reason I buy my cars from Lou Fusz is I trust your service. I drive a long way to travel to your store and have several dealerships by my house but it’s the great service that brings me back. More
Routine maintenance Shawn has been my service manager for a long time and has always been very helpful and professional. I went in for an oil change and tire rotation ap Shawn has been my service manager for a long time and has always been very helpful and professional. I went in for an oil change and tire rotation appointment, but noticed a rattling on the rear door. Shawn ordered a set of new hinges for me to replace a broken left side hinge. More
Squeaky Brake Warranty Since I'm moving to the neighborhood, I brought my 2007 RX-8 into Lou Fusz for service for the first time. I'd noticed my brakes started squeaking aft Since I'm moving to the neighborhood, I brought my 2007 RX-8 into Lou Fusz for service for the first time. I'd noticed my brakes started squeaking after having them replaced just 6 months prior at another dealership. The manager offered to replace my brakes under warranty. The technician had experience with RX-8's and noticed the hardware kit was missing from the prior service and suggested installing a new kit. The service advisor explained in detail what the parts were used for and how they could help. Although it took a while to get the proper brake pads and kit delivered, they gave me a complimentary rental vehicle to drive. The team was very helpful and I look forward to making Lou Fusz my service dealership. More
Great experience Shawn is always great to work with. I will come here when I'm ready to trade-in for an upgrade. The loaner was nice too! Shawn is always great to work with. I will come here when I'm ready to trade-in for an upgrade. The loaner was nice too! More
Recall Work In for recent recall to update software. No charge, completed within estimated time frame and car returned washed & vacuumed. Waiting area clean and c In for recent recall to update software. No charge, completed within estimated time frame and car returned washed & vacuumed. Waiting area clean and comfortable with nice area to work while I waited. More
time for fall check up and oil change It was time to have my fall check up and oil change and I was near, so I called on the chance that I didn't need to have an appointment. They took me It was time to have my fall check up and oil change and I was near, so I called on the chance that I didn't need to have an appointment. They took me right away and did their usual full circle inspection. It was time for tires to be rotated and balanced and other fluids to be drained and refilled. Each service was explained to me before my approval. More
Excellent quick service! Took my car in for oil change and some other service. Price I was quoted was exactly what I paid. No added expense! Dropped car off walked home and be Took my car in for oil change and some other service. Price I was quoted was exactly what I paid. No added expense! Dropped car off walked home and before I knew it, my car was ready to pick up. More
Oil change and inspection It was easy to schedule this work and it was easy to do it quickly.. The work was completed on time while I waited for it. It was easy to schedule this work and it was easy to do it quickly.. The work was completed on time while I waited for it. More
Perfect Service Visit My first visit to this dealership since the move into the remodeled facility. It exceeded my expectations in terms of convenience and comfortable wai My first visit to this dealership since the move into the remodeled facility. It exceeded my expectations in terms of convenience and comfortable waiting area. Bought my new 1994 MX-6 from Lou Fusz some 26 years ago and every service has been performed by Fusz. I wouldn't think of having maintenance performed anywhere else. More