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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,051 Reviews

2,051 Reviews of Lou Fusz Mazda - Service Center

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October 31, 2019

Quick and easy Fast In and out, no wait and loaner car was ready. Friendly personalized service. Thanks for making it quick and easy. I’ll be back. More

by 6GTR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

We are so honored to have you as a valued customer! Thank you for the great rating.

October 31, 2019

Honest The reason I buy my cars from Lou Fusz is I trust your service. I drive a long way to travel to your store and have several dealerships by my house bu More

by MALRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the perfect star rating. We really appreciate you coming in to see us.

October 31, 2019

Routine maintenance Shawn has been my service manager for a long time and has always been very helpful and professional. I went in for an oil change and tire rotation ap More

by LIADEN99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.

October 25, 2019

Squeaky Brake Warranty Since I'm moving to the neighborhood, I brought my 2007 RX-8 into Lou Fusz for service for the first time. I'd noticed my brakes started squeaking aft More

by cynthia.marfisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Reichert, Matthew Kolwyck
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!

October 24, 2019

Great experience Shawn is always great to work with. I will come here when I'm ready to trade-in for an upgrade. The loaner was nice too! More

by WWWYATT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the 5 star rating! We really do appreciate your business and look forward to serving you again in the future!

October 23, 2019

Recall Work In for recent recall to update software. No charge, completed within estimated time frame and car returned washed & vacuumed. Waiting area clean and c More

by JB18CX5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

October 21, 2019

time for fall check up and oil change It was time to have my fall check up and oil change and I was near, so I called on the chance that I didn't need to have an appointment. They took me More

by Nita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendon Hagemeier, Julie Reichert,
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

October 19, 2019

Excellent quick service! Took my car in for oil change and some other service. Price I was quoted was exactly what I paid. No added expense! Dropped car off walked home and be More

by barneyb18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

October 18, 2019

Oil change and inspection It was easy to schedule this work and it was easy to do it quickly.. The work was completed on time while I waited for it. More

by DICKINSN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

October 17, 2019

Perfect Service Visit My first visit to this dealership since the move into the remodeled facility. It exceeded my expectations in terms of convenience and comfortable wai More

by mfleming007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

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