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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,051 Reviews

2,051 Reviews of Lou Fusz Mazda - Service Center

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October 17, 2019

I outstanding Employee went above and beyond, took the time to wash vehicle and remove tree sap. Gave me suggestions on how to remove the sap going forward More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, Shawn Lane
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for the kind review. Let us know if we can help with anything else.

October 16, 2019

Fantastic Experience! Thanks again! I was really impressed with the new updates, and my experience with Shawn Degrasso could not have been better. He thoroughly explained what needed to More

by mjcerminaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

October 15, 2019

Good service as usual The Mazda service department has always maintained my vehicle, which I drove or eleven years and then passed on to a family member. Every time I had More

by LIADEN99
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

October 14, 2019

Consistently Good Service I've been going here for service for over ten years. The staff is friendly and professional. When I'm having trouble with the car and need work don More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

October 14, 2019

Oil change tire rotatioh Everything was done in time and I was admitted as walking. New facility is very nice.very friendly atmosphere. Price compare to previous services was More

by oschlafman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Ladendorf , Carl Webster
Feb 25, 2020 -

Lou Fusz Mazda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

October 14, 2019

Awesome experience I went for an oil change. They took my car on time and finished quickly. The waiting room was really nice and stocked with treats. Joshua was frie More

by jlj424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

October 11, 2019

Oil change Initially a woman checked me in and she wasn’t very pleasant. It seemed like I was bothering her. Inside the other sales people were friendly and jok More

by kelwalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get name
Feb 25, 2020 -

Lou Fusz Mazda responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

October 11, 2019

Excellent! Quick, smart and helpful!! Called with an unknown issue, they told me to come in immediately, were extremely helpful and aware of my timeframe. Got an More

by Margaret0409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Feb 25, 2020 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

October 11, 2019

Service was outstanding. Very prompt John Harman was very professional and courteous as usual. I would definitely recommend using the service provided by you More

by ROGERKLUMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Harman
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

October 11, 2019

Consistently great service over the past 4 years Sad that our new cars are not Mazdas because this is a fantastic service department; have particularly enjoyed working with Shawn. The building renov More

by jamoritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

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