2,052 Reviews of Lou Fusz Mazda - Service Center
Mazda Great new place to have your vehicle worked on. They know what they are doing and even tell you before hand if more work needs to be done and the est Great new place to have your vehicle worked on. They know what they are doing and even tell you before hand if more work needs to be done and the estimated cost More
Amazing Service Team Very accommodating, exceptional explanation, and outstanding customer care. Would definitely recommend your dealership service center to others. The s Very accommodating, exceptional explanation, and outstanding customer care. Would definitely recommend your dealership service center to others. The service staff made sure to be quickly responsive to my requests. More
Great service with no pressure I continue to be impressed by the service at Lou Fusz. Always fast, reliable service with no attempts to sell you services you don’t need. Keep up the I continue to be impressed by the service at Lou Fusz. Always fast, reliable service with no attempts to sell you services you don’t need. Keep up the greatest work! More
Faulty repair eventually made right I always use this dealership for my oil changes and I will continue to use it. After my most recent oil change they gave me a list of maintenance issu I always use this dealership for my oil changes and I will continue to use it. After my most recent oil change they gave me a list of maintenance issues, some of which I chose to have repaired. After the repair it took two more visits to get my car back to working order. The extra work was done without charge but the inconvenience and time wasted was annoying. No one at the dealership was willing to admit it was an issue with the original repair and simply blamed the extra issues on the mileage of my vehicle or faulty parts. I do appreciate that they made everything right. More
More than an oil change My appointment was for an oil change. However, the Mazda Staff discovered my vehicle needed more: oil change, wipers and front brakes replaced. Who kn My appointment was for an oil change. However, the Mazda Staff discovered my vehicle needed more: oil change, wipers and front brakes replaced. Who knew? More
Awesome service Love Lou Fusz, I always receive excellent service and I will always recommend them to family and friends for their car care and bew purchase needs. Love Lou Fusz, I always receive excellent service and I will always recommend them to family and friends for their car care and bew purchase needs. More
Excellent Service I've trusted Lou Fusz service since I moved to St. Louis 3.5 years ago. The courtesy and service have always been fantastic. First with my Mazda Tri I've trusted Lou Fusz service since I moved to St. Louis 3.5 years ago. The courtesy and service have always been fantastic. First with my Mazda Tribute, and now with my Mazda CX-5. More
Great experience First time at remodeled service facility and it’s great! Much improved experience checking in, waiting, and checking out. CX-5 was serviced excellentl First time at remodeled service facility and it’s great! Much improved experience checking in, waiting, and checking out. CX-5 was serviced excellently as usual for routine maintenance. More
New renovations make a difference Friendly service. Now that renovations are finished, waiting is more comfortable and I find that my service is quicker and easier to navigate. Thanks Friendly service. Now that renovations are finished, waiting is more comfortable and I find that my service is quicker and easier to navigate. Thanks Mazda. More
Friendly and Helpful Team I bought my Mazda from a different dealership. At this point I really wish I would have bought it from Lou Fusz. The staff was courteous and went out I bought my Mazda from a different dealership. At this point I really wish I would have bought it from Lou Fusz. The staff was courteous and went out of their way to say hi and make me feel welcome. I felt very comfortable looking around on the lot while I waited. It was nice to be greeted by the sales staff yet not feel like they were trying to force a new sale on me. I will definitely be back and my next Mazda will be purchased from this location. More