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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,039 Reviews

2,039 Reviews of Lou Fusz Mazda - Service Center

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April 13, 2019

Very friendly and professional employees. Quick to help and easy to talk to. They washed and cleaned out my car making it smell fresh. This is my first car and my first car service More

by Leecy
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chuck Hestand, Nancy O'Connor, Glen Goepel, Shawn Degrasso, Shawn Lane, Carl Webster
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

April 10, 2019

Consistently great Julie is always friendly when checking in my vehicle. I always feel informed about the service plan. The prices are fair. They do a great job. More

by mberg0913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Reichert
Feb 25, 2020 -

Lou Fusz Mazda responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

April 08, 2019

Excellent customer service Always take care me and very knowledgeable. Whenever I need a carwash they make sure it is done. They always let me know if I need to do anything extr More

by TAUNDRASTRAWBRIDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for your time and the wonderful review. We value your business!

April 01, 2019

Employees were very polite. The waiting room was clean. I had an appointment time and I did not have to wait for my car to be serviced. More

by DSDANIELS1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
April 01, 2019

Great Experience, Fast, No inconvenience The staff at LF Mazda are friendly, knowledgeable, fast, and easy to work with. They are able to get the work done quickly, inexpensively, and with a More

by LOUFUSZFRANCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa, List Brooks, Julie Reichert, Shawn Degrasso
April 01, 2019

Issue not resolved- poor communication They had my vehicle for 18 days. I was told only 2. After I picked up my vehicle the service engine light came back on and communication was very po More

by corneliusstrawder35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julie and devon, Carl Webster
April 01, 2019

Great service trustworthy team. I trust Shawn not to try and oversell me on parts and service I dont really need. My only issue is the service team needs to follow up on resetting t More

by Future RF owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
March 28, 2019

Oil change and tire rotation Shawn is always very prompt and courteous from the moment that I arrive till I depart. I am very confident in whatever he recommends for my Mazda 6 m More

by jan4instl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
March 26, 2019

Maintenance service Service was prompt and all scheduled work completed in a timely manner, I was also given an overview and summary of work that was not urgent, but shou More

by MSJOHNNYE47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Reichert
March 25, 2019

As always, great customer service! I have been going to Lou fisz Mazda for 13 years and have never been disappointed with the customer service. Shawn is always so knowledgeable and defi More

by MEREDITH.RAUSCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
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