2,039 Reviews of Lou Fusz Mazda - Service Center
Very friendly and professional employees. Quick to help and easy to talk to. They washed and cleaned out my car making it smell fresh. This is my first car and my first car service employees. Quick to help and easy to talk to. They washed and cleaned out my car making it smell fresh. This is my first car and my first car service since just buying it last month. Keep up the good work! More
Consistently great Julie is always friendly when checking in my vehicle. I always feel informed about the service plan. The prices are fair. They do a great job. Julie is always friendly when checking in my vehicle. I always feel informed about the service plan. The prices are fair. They do a great job. More
Excellent customer service Always take care me and very knowledgeable. Whenever I need a carwash they make sure it is done. They always let me know if I need to do anything extr Always take care me and very knowledgeable. Whenever I need a carwash they make sure it is done. They always let me know if I need to do anything extra for my vehicle. More
Employees were very polite. The waiting room was clean. I had an appointment time and I did not have to wait for my car to be serviced. The waiting room was clean. I had an appointment time and I did not have to wait for my car to be serviced. More
Great Experience, Fast, No inconvenience The staff at LF Mazda are friendly, knowledgeable, fast, and easy to work with. They are able to get the work done quickly, inexpensively, and with a The staff at LF Mazda are friendly, knowledgeable, fast, and easy to work with. They are able to get the work done quickly, inexpensively, and with as little inconvenience as possible to the customer. More
Issue not resolved- poor communication They had my vehicle for 18 days. I was told only 2. After I picked up my vehicle the service engine light came back on and communication was very po They had my vehicle for 18 days. I was told only 2. After I picked up my vehicle the service engine light came back on and communication was very poor. I was told to pickup my car in March 15th but it wasn't ready until March 19th. I had my vehicle towed to another repair shop per my warranty people due to lack of trust. More
Great service trustworthy team. I trust Shawn not to try and oversell me on parts and service I dont really need. My only issue is the service team needs to follow up on resetting t I trust Shawn not to try and oversell me on parts and service I dont really need. My only issue is the service team needs to follow up on resetting tge electronics more closely. More
Oil change and tire rotation Shawn is always very prompt and courteous from the moment that I arrive till I depart. I am very confident in whatever he recommends for my Mazda 6 m Shawn is always very prompt and courteous from the moment that I arrive till I depart. I am very confident in whatever he recommends for my Mazda 6 maintenance. More
Maintenance service Service was prompt and all scheduled work completed in a timely manner, I was also given an overview and summary of work that was not urgent, but shou Service was prompt and all scheduled work completed in a timely manner, I was also given an overview and summary of work that was not urgent, but should be done in near future. I will be making an appointment in the near future to start on these services. I will be really glad when renovations are completed! Julie was very helpful and courteous. More
As always, great customer service! I have been going to Lou fisz Mazda for 13 years and have never been disappointed with the customer service. Shawn is always so knowledgeable and defi I have been going to Lou fisz Mazda for 13 years and have never been disappointed with the customer service. Shawn is always so knowledgeable and definitely knows how to keep his customers happy. More