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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,048 Reviews

2,048 Reviews of Lou Fusz Mazda - Service Center

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April 11, 2023

Your service has been wonderful! ! I appreciate the 2 complimentary oil change/tire rotations that you included in my purchase !!!! Thank you also for the loaner car!! Very kind of More

by Dills1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cannot remember his name but he was very kind!!
Apr 13, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

April 08, 2023

Everyone at Lou Fusz is very helpful and kind. I would recommend this dealership to anyone in and outside of the area. More

by dzhaynes3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

April 07, 2023

A very good experience, everything was done quickly and the staff were very helpful and friendly More

by dan
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

April 07, 2023

Service was fairly quick. A little over an hour which is what they estimated. They got me in quickly once I called to schedule. More

by Jamieguignon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Lou Fusz Mazda responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

April 07, 2023

I have no problem with the dealership. I was a little disappointed in my entertainment system. It has never really worked right. It would cost $300 plus to make it work right. Maybe make i More

by LUFERG95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 10, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

April 06, 2023

We're still waiting on our title and we feel like we got screwed on the trade in. More

by rickgtwilson
Recommend Dealer
No
Employees Worked With
Charlie Luraschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Lou Fusz Mazda responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

April 04, 2023

The service was quick and completed on time. The service person was friendly and kept me informed of the progress. More

by jsmjr1111
Recommend Dealer
Yes
Employees Worked With
Service people
Apr 06, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

April 03, 2023

Very friendly, knowledgeable and helpful staff. They’re prices were reasonable and answered all questions about the car buying process. More

by Allen B
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

April 03, 2023

The service I had done was a routine oil change. In the process a problem with my battery was detected and it was replaced. My only complaint is as the time it took. With a scheduled appointment it More

by owsleyd71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 06, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

April 03, 2023

Lou Fusz has been my go-to for servicing my previous Mazda for years and I have always trusted them, so it was natural for me to trust them with buying a new car as well. They had great service, communi More

by MK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Apr 06, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

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