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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,041 Reviews

2,041 Reviews of Lou Fusz Mazda - Service Center

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May 13, 2022

Agents -employees are efficient and courteous. Car was finished in reasonable time. I would have liked more clarification for an expensive oil change. Although I'd only driven slightly over a thou More

by mgray813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin mitchell
May 16, 2022 -

Lou Fusz Mazda responded

We are happy to have you as our customer. Thank you for leaving us a review and bringing this to our attention. We look forward to seeing you again!

May 13, 2022

Complimentary services. They fixed the thing that had my engine light on! It was also clean when I picked it up. More

by dmhawkins02
Recommend Dealer
Yes
Employees Worked With
Don’t remember.
May 16, 2022 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We are happy to have you as our customer and we look forward to seeing you again.

May 13, 2022

I have always had good experiences with service here. They do a great job, explain what they are recommending (with a video and everything), and answer all the questions I have. More

by Marcia M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale
May 16, 2022 -

Lou Fusz Mazda responded

Thank you! We appreciate you, and we look forward to seeing you again!

May 13, 2022

Everyone is always very professional and friendly. The experience is always enjoyable. And the waiting area is alway clean and presentable which is nice when you have an hour or longer wait. More

by MARY0910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Krankel
May 16, 2022 -

Lou Fusz Mazda responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

May 12, 2022

Everything ran smoothly and Shawn provided great customer service. The waiting area was comfortable, well stocked and clean. The text with the breakdown of suggestions was helpful and Shawn was able to get t More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
May 16, 2022 -

Lou Fusz Mazda responded

Thank you! We appreciate you, and we look forward to seeing you again!

May 12, 2022

Very helpful and honest about what is needed. Good communication while I waited and the washed and vacuumed my car before handing it over to me ! More

by CHERIETURNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
May 16, 2022 -

Lou Fusz Mazda responded

We appreciate you as our customer! We are happy to serve you in our store and we look forward to serving you again.

May 11, 2022

Always great to work with Shawn and Dane at Lou Fusz' Mazda Service (on Old Olive Rd in Creve Coeur). I can count on both of them to call me back, give me updates, and provide suggestions as well. Thi More

by Dc318830332
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn LoGrasso, Dane
May 16, 2022 -

Lou Fusz Mazda responded

We appreciate you as our customer! We are happy to serve you in our store and we look forward to serving you again.

May 11, 2022

You went above and beyond expectations and the total bil was very fair and reasonable. As always Lou Fusz came through. More

by mjfagras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mechanics found the problem and took all appropriate measures. A-1 job and effort
May 16, 2022 -

Lou Fusz Mazda responded

We are happy to have you as our customer. Thank you for leaving us a kind review. We look forward to seeing you again!

May 11, 2022

I always appreciate going to Lou Fusz Mazda to have my car serviced. This time I needed the paperwork to renew my car license and had the usual checks to see that my 20 year old car was still in great con More

by Nita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
?service department only
May 11, 2022 -

Lou Fusz Mazda responded

Thank you for your kind words. We are happy to serve you in our store and we look forward to serving you again!

May 10, 2022

Happy with the work. They showed what needed to be done and what could wait. More

by DORIECALLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember name of Woman in Service. She was very helpful
May 11, 2022 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review! We are happy to work with you and we look forward to seeing you again!

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