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Lou Fusz Toyota

St Louis, MO

4.9
3,584 Reviews

10725 Manchester Rd

St Louis, MO

63122

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Showing 3,584 reviews

May 19, 2020

Nice Place to Do Business I just bought a car from Roger Heffernan on Monday. He was very nice and and very patient with me. I am so excited to have a newer car to drive. T More

by Paula G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Heffernan, John Sanchez
May 20, 2020 -

Lou Fusz Toyota responded

Thank you for the perfect star rating. We really appreciate you coming in to see us.

May 18, 2020

Easy Experience Alex Abramson made the process easy. Alex was friendly and responsive to any questions or concerns that I had. Reached out to me after the sale to d More

by Robert C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Conaway, Nathan Pitchford, Alex Abramson
May 20, 2020 -

Lou Fusz Toyota responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!

May 18, 2020

Painless experience This was a great car buying experience from start to finish thanks to Jim Donohue. He was friendly, courteous and quick to reply to my questions. I wi More

by Tony D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donohue
May 20, 2020 -

Lou Fusz Toyota responded

Thank you for the 5 star rating! We really do appreciate your business and look forward to serving you again in the future!

May 18, 2020

Great Service Alex Abramson was very helpful. The service was prompt and top-notch. I highly recommend this dealership and I would send any of my family or friends More

by ABRAMSON.ERIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Abramson
May 20, 2020 -

Lou Fusz Toyota responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.

May 17, 2020

Jim Donohue was great to work with. He made the experience very easy and enjoyable. I recommend him and his team to anyone looking to by a Toyota. More

by jh
Recommend Dealer
Yes
Employees Worked With
Jim Donohue, Donny Nolting
May 20, 2020 -

Lou Fusz Toyota responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

May 17, 2020

Very satisfied with our overall experience at Lou Fusz. This was our first experience at Lou Fusz and it was amazing. Our Sales Associate, Rich Nguyen, was friendly, informative and a pleasure to work with. More

by Scott G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McKeown, Rich Nguyen
May 20, 2020 -

Lou Fusz Toyota responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

May 17, 2020

We have got a 5 star service for sure. Very transparent and friendly staff. We loved our experience. Thanks to Mike, Mark and John for their service. More

by Donna Thurmond
Recommend Dealer
Yes
Employees Worked With
Mark Kleve, Michael Carroll, John Sanchez
May 20, 2020 -

Lou Fusz Toyota responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

May 16, 2020

Fast response, listened and acted Submitted a 'build' for a Tacoma Limited to Lou Fusz Toyota and within 3 minutes Jim Donahue reached out to me via text and email. I got him on the ph More

by Greg T
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donohue, Bill McKeown
May 20, 2020 -

Lou Fusz Toyota responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

May 16, 2020

Just worked with Rich Nguyen on the purchase of a new vehicle. The whole process was easy and Rich is a true professional. Highly recommended. More

by Jrs44
Recommend Dealer
Yes
Employees Worked With
Rich Nguyen
May 20, 2020 -

Lou Fusz Toyota responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

May 15, 2020

Clear , Considerate and Concise My sister reached out to Roger Heffernan on Friday and suggested I meet with him. Monday morning a salesman named Mike met me on the lot and then I m More

by burke.mary.c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Heffernan, Kim Coffman, Michael Carroll
May 20, 2020 -

Lou Fusz Toyota responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

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