
Lou Fusz Toyota
St Louis, MO
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Nice Place to Do Business I just bought a car from Roger Heffernan on Monday. He was very nice and and very patient with me. I am so excited to have a newer car to drive. T I just bought a car from Roger Heffernan on Monday. He was very nice and and very patient with me. I am so excited to have a newer car to drive. Thanks! More
Easy Experience Alex Abramson made the process easy. Alex was friendly and responsive to any questions or concerns that I had. Reached out to me after the sale to d Alex Abramson made the process easy. Alex was friendly and responsive to any questions or concerns that I had. Reached out to me after the sale to determine if I had any additional questions. More
Painless experience This was a great car buying experience from start to finish thanks to Jim Donohue. He was friendly, courteous and quick to reply to my questions. I wi This was a great car buying experience from start to finish thanks to Jim Donohue. He was friendly, courteous and quick to reply to my questions. I will gladly refer my family and friends to Lou Fusz Toyota. More
Great Service Alex Abramson was very helpful. The service was prompt and top-notch. I highly recommend this dealership and I would send any of my family or friends Alex Abramson was very helpful. The service was prompt and top-notch. I highly recommend this dealership and I would send any of my family or friends to Lou Fusz Toyota. More
Jim Donohue was great to work with. He made the experience very easy and enjoyable. I recommend him and his team to anyone looking to by a Toyota. experience very easy and enjoyable. I recommend him and his team to anyone looking to by a Toyota. More
Very satisfied with our overall experience at Lou Fusz. This was our first experience at Lou Fusz and it was amazing. Our Sales Associate, Rich Nguyen, was friendly, informative and a pleasure to work with. This was our first experience at Lou Fusz and it was amazing. Our Sales Associate, Rich Nguyen, was friendly, informative and a pleasure to work with. He took a lot of time to explain everything about the 2020 RAV4 XSE Hybrid we were interested in to help validate our decision. On top of the exceptional customer service that we received we were happy with the trade in offer on our old vehicle. Bill MvKeown helped figure out our financing and got us a rate that beat our credit union. Thanks Bill!! The entire team at Lou Fusz were all pleasant to work. We left in our new SUV and very happy with the full experience. We were encouraged by the entire staff to reach back out with any questions. Truly an experience you too can expect if you choose to visit Lou Fusz Toyota. More
We have got a 5 star service for sure. Very transparent and friendly staff. We loved our experience. Thanks to Mike, Mark and John for their service. and friendly staff. We loved our experience. Thanks to Mike, Mark and John for their service. More
Fast response, listened and acted Submitted a 'build' for a Tacoma Limited to Lou Fusz Toyota and within 3 minutes Jim Donahue reached out to me via text and email. I got him on the ph Submitted a 'build' for a Tacoma Limited to Lou Fusz Toyota and within 3 minutes Jim Donahue reached out to me via text and email. I got him on the phone and set an appointment to come in and take out a comparable Tacoma on the lot for a drive. Came back later, told him my 'ideal' configuration, color and extras and he went to work while I was there. Found one that he could bring in from another dealer and then we worked on the deal. This was as simple and straightforward as I could have asked for. Made a deposit and left it in Jim's hands to deliver. He got the vehicle in the next morning, had it prepped and I picked it up that afternoon. Dropped of my trade in and handled the paperwork -- all within about an hour of my time. Thanks, "Bones". Will look forward to the service after the sale More
Clear , Considerate and Concise My sister reached out to Roger Heffernan on Friday and suggested I meet with him. Monday morning a salesman named Mike met me on the lot and then I m My sister reached out to Roger Heffernan on Friday and suggested I meet with him. Monday morning a salesman named Mike met me on the lot and then I met Roger. After explaining my need for a small car with excellent safety ratings price was discussed. I believe within 10 minutes I test drove a 2017 Hyundai Elantra. After visiting another car lot the following day and continuing to research available autos on various websites I reached out to Roger on Wednesday morning. Within a very short time he told me the internet price and we discussed the possibilty of trading in my 1998 Honda Civic. With a credit card number Roger agreed to hold the car for me until Thursday at 1 PM. The car sat gleaming on the lot while I signed paperwork inside which included the sale of my old Honda. By 2:00 I was the owner of a Certified Used Car. More