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Lou Fusz Toyota

4.9

1,581 Lifetime Reviews

10725 Manchester Rd, St Louis, Missouri 63122
Call (314) 966-5404

Top Reviewed Employees

Jim Donohue, Sales Consultant, Lou Fusz Toyota

Jim Donohue

Sales Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bill McKeown, Finance Manager, Lou Fusz Toyota

Bill McKeown

Finance Manager
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeff Venetis, Body Shop Manager, Lou Fusz Toyota

Jeff Venetis

Body Shop Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chelsea Bank, Internet Sales Agent, Lou Fusz Toyota

Chelsea Bank

Internet Sales Agent
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

January 09, 2019

"Great price, no haggle, no pressure."

- Pleased Purchaser

I started my experience over the internet and agreed to have them contact me via text and over the phone. I told them exactly what I was looking. While test driving a similar model they were able to find the car I was looking for in their network. I was given a great price for the car, no pressure to buy additional packages. I walked into the dealership and within an hour had all of the paperwork signed and was out the door in my new car. Could not have asked for a better car buying experience.

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Employees Worked With

George Hobbs
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Donny Nolting
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chelsea Bank
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

December 31, 2018

"Excellent service and swift transaction = happy car owners!"

- Happy camper

Jim Donohue helped us find the right car! His no-pressure approach and excellent customer service made buying a new car easy and hassle free. We have purchased many cars over the years and this was by far one of the easiest deals we have made. We highly recommend Jim!

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Employees Worked With

Jim Donohue
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Donny Nolting
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

December 30, 2018

"Most Unfriendly Receptionist I have ever met"

- Poorly Treated by Receptionist

My first impression from the receptionist (Sandy Dodson) was almost enough to make me leave. She was so unfriendly, acting as if i was a bother to her, disrupting her day. Fortunately, Steve Sage came out and his attitude turned the tables. The second interaction I had with Sandy was equally as bad, still she was so rude and bothered. Fortunately, Jeff the manager stepped out, he was just as nice as Steve and once again, the tables had been turned around. My third interaction with Sandy was on the phone, she was equally as rude and bothered with my call and questions, actually to the point I finally barked back at her. I am 56 years old, bought a lot of cars, been to a lot of body shops, never have I met someone so rude. In fact, in all my other purchasing or service related experiences, I have never been treated so poorly. Perhaps she was having a bad Friday (11/21/18), bad Wednesday (11/26/18), bad Friday (11/28/18); but, that's a week string of bad days.... She probably has some skills; but, should be moved to a "back office support role" so your clients or potential clients don't have to put up with her attitude.

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Employees Worked With

Sandy Dodson
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Sage
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeff Venetis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

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Used 2014 Buick Encore, $13102

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Photos & Amenities

  • Lou Fusz Auto Awards
  • Lifetime Powertrian Warranty *(new vehicles)
  • Engines Forever *(used vehicles)
  • Free WiFi
  • New Owner events monthly
  • Customer Friendly
  • Customer Lounge Area with Cable TV on a 50" Flat Screen
  • Automated Car Wash included in service work
  • After Hours Drop-Off
  • Cable TV
  • Free Coffee
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Televisions
  • Vending Machines