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Lou Fusz Toyota

4.9

1,581 Lifetime Reviews

10725 Manchester Rd, St Louis, Missouri 63122
Call (314) 966-5404

1581 Reviews of Lou Fusz Toyota

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January 09, 2019

"Great price, no haggle, no pressure."

- Pleased Purchaser

I started my experience over the internet and agreed to have them contact me via text and over the phone. I told them exactly what I was looking. While test driving a similar model they were able to find the car I was looking for in their network. I was given a great price for the car, no pressure to buy additional packages. I walked into the dealership and within an hour had all of the paperwork signed and was out the door in my new car. Could not have asked for a better car buying experience.

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Recommend Dealer
Yes
Employees Worked With
George Hobbs
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Donny Nolting
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chelsea Bank
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 31, 2018

"Excellent service and swift transaction = happy car owners!"

- Happy camper

Jim Donohue helped us find the right car! His no-pressure approach and excellent customer service made buying a new car easy and hassle free. We have purchased many cars over the years and this was by far one of the easiest deals we have made. We highly recommend Jim!

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Recommend Dealer
Yes
Employees Worked With
Jim Donohue
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Donny Nolting
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 30, 2018

"Most Unfriendly Receptionist I have ever met"

- Poorly Treated by Receptionist

My first impression from the receptionist (Sandy Dodson) was almost enough to make me leave. She was so unfriendly, acting as if i was a bother to her, disrupting her day. Fortunately, Steve Sage came out and his attitude turned the tables. The second interaction I had with Sandy was equally as bad, still she was so rude and bothered. Fortunately, Jeff the manager stepped out, he was just as nice as Steve and once again, the tables had been turned around. My third interaction with Sandy was on the phone, she was equally as rude and bothered with my call and questions, actually to the point I finally barked back at her. I am 56 years old, bought a lot of cars, been to a lot of body shops, never have I met someone so rude. In fact, in all my other purchasing or service related experiences, I have never been treated so poorly. Perhaps she was having a bad Friday (11/21/18), bad Wednesday (11/26/18), bad Friday (11/28/18); but, that's a week string of bad days.... She probably has some skills; but, should be moved to a "back office support role" so your clients or potential clients don't have to put up with her attitude.

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Recommend Dealer
Yes
Employees Worked With
Sandy Dodson
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Sage
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeff Venetis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 28, 2018

"Exceptional service coupled with unmatched value"

- D.Jackson

This is my third new vehicle purchased here at Lou Fusz Toyota utilizing the same salesman (Jim "Bones" Donohue who is a former Saint Louis Cardinals baseball player) and financial guru Bill McKeown. I drive almost three hours to this dealership even though there is a Toyota dealership in my home town. The employees at my hometown dealership are great, well-meaning people but as I tell everyone do you want to buy your groceries at the corner gas station or the Walmart Supercenter where volume saves money? Don't take my word for it, shop around and compare; I believe you will come to the same conclusion that I have! Both Jim and Bill will work for you to get you the best deal possible while treating you with honesty and respect!

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Recommend Dealer
Yes
Employees Worked With
Jim Donohue
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bill McKeown
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 28, 2018

"Mirror Damage"

- customer

Jeff Venetis was very nice, polite, friendly, efficient and knowledgeable. He made the bad experience of fixing my card very pleasant. I would recommend him to my friends.

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Recommend Dealer
Yes
Employees Worked With
Jeff Venetis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 19, 2018

"My Experiences"

- Prius Fan

This dealer has handled all my maintenance work for many years without a flaw. Also they have done bodywork and painting on both my two Priuses with perfection. Their personnel are outgoing and efficient. I highly recommend this company. All their personnel

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Recommend Dealer
Yes
Employees Worked With
Travis Finder
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Warren Hamilton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Sage
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 16, 2018

"Lou Fusz made a deal"

- mfrejik

After visiting a different Toyota dealership, my husband and I found ourselves at Lou Fusz Toyota an hour before closing and Jim Donohue found us the perfect Rav4! Would recommend Lou Fusz to anyone looking for a good deal on Toyotas.

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Recommend Dealer
Yes
Employees Worked With
Jim Donohue
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Donny Nolting
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 11, 2018

"Efficient and professional"

- marybhall

We had an excellent experience with Jim Donahue at Lou Fusz trading in my Rav as my lease was expiring. We considered several options with the help of Jim and Scott (they worked well as a team to make our experience smooth and efficient. Jim was very thorough with our delivery! First time I ever had a salesperson assist me transferring items from my old car to the new one!

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Recommend Dealer
Yes
Employees Worked With
Scott Christensen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jim Donohue
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Donny Nolting
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 09, 2018

"Great experience"

- debbiekohl

We just purchased our 2nd Toyota! We still have our first Toyota, a Matrix -- 259K miles and going strong!!! I would highly recommend Lou Fusz!

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Recommend Dealer
Yes
Employees Worked With
Jim Donohue
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 03, 2018

" New 4runner"

- Chard

Quick and stress free. Loved it!!!! This dealership has been a treat for the last four years.our third Toyota. A Venza and a FJ and now a 4Runner.

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Recommend Dealer
Yes
Employees Worked With
Jim Donohue
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Scott Gryzmala
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bill McKeown
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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