Nancy Schubert made a buying experience really enjoyable. We went online through Toyota's website to obtain quotes for a Highlander. Of the 12 sales people who responded from various dealers, Nancy was the only sales person who provided a fair quote on exactly what we requested and her responsiveness was immediate. She even provided a copy of the manufacture window sticker so we knew exactly what we were getting. Other sales people either did not provide a quote online or they wanted us to come in to the dealership to talk. We knew right away that we wanted to work with Nancy to purchase our vehicle. She located it quickly and had it ready for us when we wanted it. We will definitely recommend her to our friends.