Back

Lou Fusz Toyota

St Louis, MO

4.9
3,584 Reviews

10725 Manchester Rd

St Louis, MO

63122

Directions

By Type

Showing 3,584 reviews

November 14, 2019

Good deal for a decent car! My experience with Joe Gustafson was smooth and helpful! I was able to obtain a pretty decent car for a pretty great deal. Very pleased with my choice More

by wesvaught117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gustafson
Feb 25, 2020 -

Lou Fusz Toyota responded

We are so honored to have you as a valued customer! Thank you for the great rating.

November 13, 2019

John was awesome with helping me find exactly what I wanted and for the right price. I love my 4Runner and I can’t wait to see what the future holds with it. More

by Loganharris55
Recommend Dealer
Yes
Employees Worked With
Donny Nolting, John Gibbs
Feb 25, 2020 -

Lou Fusz Toyota responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!

November 12, 2019

John Gibbs is the man. He was incredibly helpful and totally professional. This was the most painless and satisfying car purchasing experience that I've ever had. More

by Jacob
Recommend Dealer
Yes
Employees Worked With
Bill McKeown, John Gibbs
Feb 25, 2020 -

Lou Fusz Toyota responded

Thank you for the 5 star rating! We really do appreciate your business and look forward to serving you again in the future!

November 10, 2019

Thank you Nancy, you were great. I've never had so much fun buying a car . Thanks to everyone for making this such a great experience. I love my new car. Thanks. Paula Willard. More

by Pmwillard
Recommend Dealer
Yes
Employees Worked With
Kenneth and Amanda Willard. , Nancy Schubert, Shane Roemer, Donny Nolting
Feb 25, 2020 -

Lou Fusz Toyota responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

November 08, 2019

No help at all Was recommended for warranty service on my Nissan Quest by Lou Fusz Toyota. Waited one week for answer on how to proceed and finally had to tow car el More

by cordesmo
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Kevin Derleth
Feb 25, 2020 -

Lou Fusz Toyota responded

We are very sorry for your experience. Please accept our apology.

November 08, 2019

Michael Carroll was very helpful. Michael Carroll was very helpful in finding the right car for me. Everyone at the dealership was very helpful .They helped me find insurance. I will g More

by Carol
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McKeown, Michael Carroll
Feb 25, 2020 -

Lou Fusz Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

November 08, 2019

Low stress, professional manner We dealt with Roger Heffernan when we needed to replace our Camry which had been recently totaled in an accident. We were pleased to find Roger to be More

by ryowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Heffernan
Feb 25, 2020 -

Lou Fusz Toyota responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

November 08, 2019

I worked for Toyota 30 years ago and we preached about the sales presentation of the vehicle. Toyota had “walkaround competitions” to promote this skill. I received a video walkaround within 10 minutes More

by Markmeck
Recommend Dealer
Yes
Employees Worked With
Joe Gustafson
Feb 25, 2020 -

Lou Fusz Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

November 05, 2019

Great Buying Experience!!! Jim Donohue and Shane Roemer did an outstanding job finding the right car with all the options we were looking for. Donny Nolting put together a great More

by freddiejstl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donohue, Nathan Pitchford, Shane Roemer, Donny Nolting
Feb 25, 2020 -

Lou Fusz Toyota responded

Thanks for the kind review. Let us know if we can help with anything else.

November 04, 2019

Great Dealership Matt and Joe were both very helpful. I was able to find the car I wanted and agree on a price in a small amount of time and with no hassle. They wer More

by AQU19506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ciuffa, Joe Gustafson, John Sanchez
Feb 25, 2020 -

Lou Fusz Toyota responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

...
171
...