
Lou Fusz Toyota
St Louis, MO
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Perfect experience My husband and I stopped into the dealership simply to browse. We were so impressed by the personable service, no pressure and offer made that we purc My husband and I stopped into the dealership simply to browse. We were so impressed by the personable service, no pressure and offer made that we purchased a new vehicle within the span of 2 hours. Every detail was attended to quickly and efficiently. This was absolutely the best car buying experience ever! More
Great customer service!! Had to start looking a for car unexpectedly. Asked a million people for recommendations and we had numerous people we know recommend Roger Heffernan!S Had to start looking a for car unexpectedly. Asked a million people for recommendations and we had numerous people we know recommend Roger Heffernan!So we went to see him and he works with us perfectly!! Toget Heffernan found us numerous options and the perfect car with a great price!! Also, financing guy Bill was great!! Thank you!! More
No pressure Great experience with Mark. Very kind and helpful. Made buying easy with fair pricing. To do push-ups rest area shows and was very friendly in ever Great experience with Mark. Very kind and helpful. Made buying easy with fair pricing. To do push-ups rest area shows and was very friendly in every aspect More
Great service Went to look at 4Runner's since our Highlander was coming off of a lease. My husband and I told Jim exactly what we wanted and where we needed to be. Went to look at 4Runner's since our Highlander was coming off of a lease. My husband and I told Jim exactly what we wanted and where we needed to be. Jim found us a perfect car quickly.He listened to our needs and delivered. We were able to leave that day with our 4Runner and turned in our lease with no hassle. Worked with Bill on our financing. We had our 2 little one's with us. He was very understanding and made the process fun and fast. More
Great Service, Got me out of a xxx RAM I purchased a Ram from a competing dealer group. The Ram was a piece of junk with an operational flaw that the other dealer (awfulberg) failed to fix I purchased a Ram from a competing dealer group. The Ram was a piece of junk with an operational flaw that the other dealer (awfulberg) failed to fix, and Ram wouldn't bother. I came to the resale lot of Lou Fusz after a web search for my ideal 4Runner. I pinned the right one down which led me to Lou Fusz. I secured my own financing, but Guy Taylor and Joe Whitacre thought we could do better. They put in the work to find a better lender, but mine won overall. I did reluctantly buy into the Toyotacare offered by Guy, but since I found a truck I'm happy with I think its worth it in the long run. Thanks also to Rick Summerfield for having patience. Oh, and Joe, when transferring plates, the one with the stickers goes on the back. More
Great, no stress Went to dealership today to see a vehicle I picked out on web site. Thought I would need to make another trip to St. Louis to pick up, but Jim was ab Went to dealership today to see a vehicle I picked out on web site. Thought I would need to make another trip to St. Louis to pick up, but Jim was able to get all the paper work done while my son and I went to lunch . Came back and vehicle was washed, fueled up and ready to go. Fantastic service as this is the second Toyota I have purchased from Jim and Fusz Toyota. More
Fantastic Car Buying Experience The team at Lou Fusz Toyota's Used Car Sales is top notch. They are extremely friendly and knowledgeable about the cars on the lot, including the his The team at Lou Fusz Toyota's Used Car Sales is top notch. They are extremely friendly and knowledgeable about the cars on the lot, including the history and reason for sale, which is important to know when purchasing a used car as it provides the buyer with necessary comfort. Rick Summerfield was awesome to work with. Despite being in my mid thirties and looking at a luxury sports sedan, Rick treated me with respect and took my interest in the car seriously. Extremely friendly and knowledgeable about the car, we quickly settled on a fair market price once I was committed to the purchase. There was never any pressure and the test drive was not limited or structured in any way. There was also no hesitation in saying yes when I asked to take the car to an independent inspection prior to purchase. Guy in Finance was also very friendly and helpful in finalizing the purchase of the car. More
Great salesman. One of the very best. Ask for Cody Cox. He is great at explaining things. And he kept me informed the whole time while I was waiting to see the new RAV4 design. He's a gr Ask for Cody Cox. He is great at explaining things. And he kept me informed the whole time while I was waiting to see the new RAV4 design. He's a great guy. More
GOAT Service Jim Donohue and the entire team pay great attention to detail, listens well, and assists with any questions or concern. This is the third vehicle we'v Jim Donohue and the entire team pay great attention to detail, listens well, and assists with any questions or concern. This is the third vehicle we've purchased from Lou Fusz and we always have a great sales and a great service experience. More
Great service!! Jim Donohue did a great job walking us through the purchasing process for our 2019 4Runner. We were very satisfied with the overall experience provid Jim Donohue did a great job walking us through the purchasing process for our 2019 4Runner. We were very satisfied with the overall experience provided. More