
Lou Fusz Toyota
St Louis, MO
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Customer Focused Jim Donohue and the Lou Fusz team are the best. They make the car buying experience efficient and, believe it or not, enjoyable. Had it not been for Jim Donohue and the Lou Fusz team are the best. They make the car buying experience efficient and, believe it or not, enjoyable. Had it not been for delays due to the computer system conversion, the start to finish time would have been the fastest I’ve ever experienced. Jim and Bill managed the situation very well, with a good sense of humor. Kudos for the good sales experience. One observation - IT system conversions, slow WiFi and internet connections should not make it more difficult for Finance (or any customer facing dept) to do their job efficiently. The back-office technology should be as good as the team it supports. More
Best customer service by far the best customer service I have ever had. My husband and I can’t thank Jim “bones” Donohue and Bill enough. We will be back again :) by far the best customer service I have ever had. My husband and I can’t thank Jim “bones” Donohue and Bill enough. We will be back again :) More
Great Experience We bought a new Highlander from Jim “Bones” Donohue at Lou Fusz Toyota. Jim provided a great buying experience. He was thorough in his description of We bought a new Highlander from Jim “Bones” Donohue at Lou Fusz Toyota. Jim provided a great buying experience. He was thorough in his description of the vehicle’s features and was low-pressure, transparent, and easy going throughout the process. Bones quickly responded to all texts and calls and was very accommodating. If you’re looking for a vehicle, look up Jim and give him a shot at making a deal. More
AWESOME EXPERIENCE! Not only was EVERY staff member AH-MAZING at this dealership, I specifically appreciate the attention to detail by Shane Roehmer and George Hobbs. I Not only was EVERY staff member AH-MAZING at this dealership, I specifically appreciate the attention to detail by Shane Roehmer and George Hobbs. I felt as though I was the only customer there! George made it so easy... from helping me with my test drive, to answering questions to delivery of the vehicle and showing my all the bells and whistles in my new, AWESOME Camry! Thank you Lou Fusz for being the BEST dealership I have ever worked with!!! More
Customer service is the best!!! Best car buying experience ever!! Kim was an absolute pleasure. And the car is kinda cool too! Lol I would definatly refer friends to them Best car buying experience ever!! Kim was an absolute pleasure. And the car is kinda cool too! Lol I would definatly refer friends to them More
All around great car buying experience I purchased a 2018 Highlander SE and was blown away by how personal and knowledgeable Chuck was . He answered every question we had. I highly recommen I purchased a 2018 Highlander SE and was blown away by how personal and knowledgeable Chuck was . He answered every question we had. I highly recommend buying at Lou Fuzs. More
Jim "Bones" Donohue was very helpful w/ my 18' Camry Lease I have leased three cars from Lou Fusz Toyota. All three times I have gone back to Jim "Bones" Donohue, he is always very helpful. He listened to what I have leased three cars from Lou Fusz Toyota. All three times I have gone back to Jim "Bones" Donohue, he is always very helpful. He listened to what I wanted and was able to work with me to get me the 2018 Camry that I wanted. He was able to help me lease the Camry and was even able to come up with a price that was less than my budget. Bill McKeown was also awesome when it came to filling out all of the paper work. Bill made the process fast and easy and was able to answer all of my questions. I love my new 2018 Camry and I am looking forward to working with Bones for any future lease or purchase! More
4Runner Purchase Working with Matt and the Lou Fusz team was about as easy as it gets. Matt is a true professional. He's knowledgeable, friendly, and most of all liste Working with Matt and the Lou Fusz team was about as easy as it gets. Matt is a true professional. He's knowledgeable, friendly, and most of all listened to our needs in order to help us find the right vehicle. Matt is a straight shoot. No games or tricks. We will definitely be working with him in the future. More
Scott always takes care of any situation we have with our 08 We have a 2008 corrola that my wife drives and loves. We have 76000 miles and the car is in good shape. Scott understands that we are going to keep th We have a 2008 corrola that my wife drives and loves. We have 76000 miles and the car is in good shape. Scott understands that we are going to keep this car and helps us keep it in top shape and safe for my wife to drive. More
Great experience as usual. Had C.J. for a Service Advisor. She was friendly, professional and knowledgeable. Made me aware of what services were required at my current mileage. Had C.J. for a Service Advisor. She was friendly, professional and knowledgeable. Made me aware of what services were required at my current mileage. More