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Lou Fusz Toyota
St Louis, MO
3,584 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,584 reviews
December 17, 2017
Quick, efficient, friendly This was my second visit for scheduled maintenance for my truck. Both visits had me in and out in under an hour. The staff is friendly, and the waiti This was my second visit for scheduled maintenance for my truck. Both visits had me in and out in under an hour. The staff is friendly, and the waiting area is large, open, and comfortable. Vacuuming the interior and running it through the car wash is always a nice touch. More
by Runicfox
Employees Worked With
Karla Chapman
December 16, 2017
Had damage to my left front fender--was taken care of.... Starting with the collision center office personnel, Sandy and Abbey and the estimator named Steve all aspects of the repair job were handled very pro Starting with the collision center office personnel, Sandy and Abbey and the estimator named Steve all aspects of the repair job were handled very professionally. I knew Sandy and Steve from prior service jobs. They contacted Enterprise for my rental car which came within 15 min Car was purchased last year from Nancy in new car sales. A second car, a Corolla was purchased for my wife TWO CARS IN 6 WEEKS !!! Dave Bales More
by dvdbls@aol.com
Employees Worked With
Steve Sage, Sandy Dodson, Evie Halfacre
December 14, 2017
Buying son car Frankie was so pleasant and fun. It took awhile to get all done because it was busy so the financing took awhile for our turn. It was ok because every Frankie was so pleasant and fun. It took awhile to get all done because it was busy so the financing took awhile for our turn. It was ok because everyone so nice More
by Kjensen314
Employees Worked With
Frankie Jones
December 14, 2017
Quick, helpful service This was my first time to visit Lou Fusz Toyota service center. The person who helped me (Warren) was helpful, friendly, and thorough. Service was ver This was my first time to visit Lou Fusz Toyota service center. The person who helped me (Warren) was helpful, friendly, and thorough. Service was very quick. More
by 2017 Camry buyer
Employees Worked With
Warren Hamilton
December 13, 2017
Great service Great experience, many years ago a very wise man told me that Lou Fusz was the most honest car dealer in the area, and I believe this to be true, My s Great experience, many years ago a very wise man told me that Lou Fusz was the most honest car dealer in the area, and I believe this to be true, My salesman Rick Summerfield was very personable and professional he made buying a car less stressful as a matter of fact, Rick is very knowledgable,he was able to answer every question I had with expertise. About 25 years ago I took my daughter to this dealer, we had a really good experience purchasing her car, and I must say this dealer hasn't changed. More
by dje
Employees Worked With
Travis Burch, Rick Summerfield
December 13, 2017
Service dept DAMAGED MY VEHICLE! Brought in my vehicle due to factory recall on sliding doors. Car was returned with DEEP scratches on the driver's door and the sliding doors they wer Brought in my vehicle due to factory recall on sliding doors. Car was returned with DEEP scratches on the driver's door and the sliding doors they were supposed to be fixing. "Customer service" has refused to fix the scratches! DON'T GO TO LOU FUSZ UNLESS YOU WANT A DAMAGED VEHICLE! More
by Dissatisfied
Employees Worked With
Steve Hess, Mike Wolz, Mike Hecht, Karla Chapman
December 12, 2017
Great customer service When my wife and I went to Lou fusz we just expected to test a few cars. We would have never expected to start the buying process so quickly and easil When my wife and I went to Lou fusz we just expected to test a few cars. We would have never expected to start the buying process so quickly and easily. Cody, Mark, and the staff were very helpful and patient, especially with our situation. We learned a lot with this being our 1st new car purchase. We never felt pressured and would recommend Cody, Mark, Lou fusz, and Toyota to anybody. More
by Stephen Colbert
Employees Worked With
Cody Cox, Mark Whited
December 12, 2017
Very welcoming and professional The appointment was easy to make. When I arrived, I was helped immediately, specific maintenance I needed was recommended after evaluating mileage, ag The appointment was easy to make. When I arrived, I was helped immediately, specific maintenance I needed was recommended after evaluating mileage, age of car and manufacturer recommended maintenance schedule. The waiting area was comfortable with beverages and snacks. I’ve used LOU FUSZ for years and have always felt any work needed was done well. I feel they respect the customer, always polite and trustworthy. More
by Prius2014
Employees Worked With
Mike Hecht
December 11, 2017
Outstanding service There are two other Toyota dealers that I drive past to get to Lou Fusz. I have been going here for 15 years and have never been disappointed with th There are two other Toyota dealers that I drive past to get to Lou Fusz. I have been going here for 15 years and have never been disappointed with the quality of work and the friendly atmosphere. Thanks for continuing to exceed my expectations. More
by R Maher
Employees Worked With
Mike Hecht
December 10, 2017
Thunderbird My husband worked with Matt on purchasing me a 2002 Thunderbird for a surprise Christmas present. Matt was very helpful and professional. Travis was a My husband worked with Matt on purchasing me a 2002 Thunderbird for a surprise Christmas present. Matt was very helpful and professional. Travis was also very helpful. He explained everything very well. Our experience was very good. More
by Thunderbird
Employees Worked With
Matt Ciuffa, Travis Burch, Matt Ciuffa, Travis Burch
